Document Control Quality Specialist III

• The QA Document Control Quality Specialist III maintains, develops, and supports the Jabil Gurnee Quality Document System, driving efficiency improvements in document approvals while ensuring compliance with Jabil requirements, CFR 820 Part 11, and ISO 13485. The role also manages records and oversees weekly and monthly quality metric reporting.
  
  

Key Responsibilities and End Results: (Essential responsibilities include but are not limited to the following):

• Modifies existing procedures, forms, and other documents using available systems and tools to ensure the Quality System documentation remains compliant.
• Collaborate with cross-functional departments to develop process improvements.
• Execute training related to any implemented changes by Doc Control.
• Support quality training sessions as a site SME (Subject Matter Expert) in Good Documentation Practices (GDP) and Change Control.
• Support audits by preparing required documentation based on agendas provided.
• Respond to customer inquiries in a timely manner.
• Perform weekly and monthly Quality metrics and develop best practices to convey the data in a meaningful way to employees.
• Support Bi-Annual Quality Management Review by working with the Quality Engineers, Quality Control and Quality Manager to compile data.
• Other responsibilities may be assigned periodically as the department and organization evolve to meet the customer and market needs.
  
  

Job Specifications: The minimum education and experience required to perform this job competently.

Education & Experience

• 2 years of minimum experience in a fast‑paced manufacturing environment, preferably in document control; 5 years preferred
• Experience working within regulated industries and supporting audits by regulatory bodies.
  
  

Knowledge, Skills & Abilities

• Strong ability to work professionally and effectively with all levels of the organization, as well as with suppliers and customers.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office applications, including Word and Excel.
• Ability to sit and work at a computer for approximately 80% of the working day.
• Demonstrated integrity, ingenuity, and alignment with Jabil’s mission and values.
  
  

Preferred Qualifications

• Advanced expertise in document control systems and change control processes.
• Familiarity with ISO 13485, CFR 820 Part 11, and other applicable regulatory requirements.
• Experience supporting audits, customer requests, and quality system documentation.
  
  

Other Requirements

• Ability to manage multiple priorities in a dynamic environment.
• Strong attention to detail, organizational skills, and commitment to accuracy.
• Collaborative mindset with the ability to support cross‑functional teams and continuous improvement initiatives.
  
  

Organization Linkages: List the titles of individuals and organizations with which this position has the most frequent and significant contact. Briefly describe the nature of those contacts.

• Quality Engineers
• Quality Supervisor
• Work Cell Managers
• Production Manager
• Engineers
• Operations Supervisors
• Engineering Supervisors
  
  

, BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in., The pay range for this role is $68,800 - $123,800. Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity., As part of the total rewards package, Jabil offers benefits to enhance your health, wealth, and resilient self. These include medical, dental, and vision insurance plans; paid time off accruing at a rate of 3.07 hours during your first year of employment; 4 weeks of paid parental leave; in 2026, 11 company-paid holidays (9 fixed holidays and 2 optional floating holidays), subject to change yearly; 401(k) retirement plan; and employee stock purchase plan.