Automotive Service Advisor

If you need a base salary to feel comfortable, this is not the job for you.
If you want to control your income, move fast, and get paid based on results — keep reading.

WHAT THIS ROLE ACTUALLY IS:

This is not a receptionist job.
This is a sales and operations role inside a high-speed auto repair shop.

You will:

• Answer inbound calls and convert them into same-day appointments

• Control the schedule with urgency (not convenience)

• Present safety-first repair recommendations

• Close work quickly and confidently

• Follow up on declined work (next day, no exceptions)

WHAT SUCCESS LOOKS LIKE:

• Calls answered by the 3rd ring — every time

• Every call starts with:
  “Yes, we can take care of that today.”

• Vehicles checked in and moving within 15 minutes

• You sell the first safety item fast, not full estimates

• You keep cars, not send them away

• You follow up and recover missed sales

HOW YOU GET PAID:

• 100% performance-based (no base pay)

• Target: ~18% of total store gross profit (team-based front counter)

• The more you produce, the more you earn

• No caps

Translation:
Low performers struggle. High performers win big.

WHAT BEHAVIOR THIS JOB REQUIRES:

• Speed over perfection

• Urgency over comfort

• Control over conversation

• Confidence under pressure

• Ability to ask for the sale — directly

WHAT YOU WILL NOT DO:

• No diagnosing over the phone

• No quoting to “shop price shoppers”

• No waiting around for customers to decide

• No hiding behind “customer service” language

WHAT WE’RE LOOKING FOR:

You might be a fit if you:

• Have sales experience (auto is a plus, not required)

• Move fast and hate sitting around

• Are comfortable leading conversations

• Want your income tied to your output

• Don’t need constant supervision

You are NOT a fit if you:

• Need hourly security

• Avoid uncomfortable conversations

• Like slow-paced environments

• Struggle with accountability

WHY THIS ROLE EXISTS:

We are building a shop that runs on:

• Systems (not personalities)

• Speed (not delays)

• Profit (not busy work)

This role is critical to that.

FINAL FILTER:

If you’re the type to say:
“Let me think about it”
This won’t work.

If you’re the type to say:
“Let’s get this handled today”
Apply now.

CALL TO ACTION:

Reply with:

• Your last sales or advisor role

• What you earned

• Why do you think you can outperform that here