Information Technology Support Specialist

**No C2C, third parties or sponsorships available for this opportunity**

Job Title: IT Help Desk

Location: On-site, Trenton, NJ

Compensation: $23/hr.

Employment Type: Full-time, 1 year with a potential for extension | ASAP through June 2027

Our client, located in Trenton, NJ, is seeking a Help Desk Specialist to join their team.

**This position is fully onsite; only candidates who can commute to Trenton, NJ will be considered for this role.**

Schedule: Monday through Friday, 8:00AM-4:00PM

Responsibilities:

• Assist internal and external users’ login into systems and provide resource access.
• Provide technical assistance to data processing personnel and end-users on technical problems dealing with operating systems, computers, utilities, hardware, and all related desktop applications.
• Install and maintain supported proprietary desktop software packages and hardware. Monitor systems for errors and work with vendors to upgrade and install software and hardware products.
• Plan, configure, and troubleshoot networked devices including printers, desktops, laptops, scanners, and fobs.
• Support conference room computer equipment, video, and connectivity solutions.
• Provide training on hardware and software products for online meetings and conference calls.
• Maintain accurate and up to date problem tickets, computer hardware and software inventory, documentation, procedures, and run books.
• Utilize KACE Helpdesk System to create, track, and complete help desk trouble tickets.

Requirements:

• 3 years of experience providing help desk and AV support required.
• Ability to work fully onsite in Trenton, NJ required.
• Strong verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiple tasks effectively.

Interested? Apply Now: https://www.jjstaff.com/apply-now/

For more information regarding this position or other opportunities contact J & J at: Princeton@jjstaff.com or (609) 452-2030.

Why Join J & J?

J & J is a veteran founded and owned company honored by Forbes as one of the nation’s Best Professional Recruiting Firms.

Since 1972 J & J Staffing Resources has specialized in finding great jobs for great people. Every year we place thousands of candidates with thriving local companies. J & J works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits. Stay on top of every opportunity - whenever you choose - even on the go. Download J & J’s Buzz app and get 1-tap apply, notifications of AI-matched jobs, and much more. Get Started at: www.JJStaff.com.

We Specialize in: Office, Skilled Industrial, Technical/IT, Healthcare, Legal, Accounting & Finance, Academic, Pharmaceutical, & Professional.

Benefits: J & J offers weekly pay, Direct Deposit, Medical, Dental and Vision Benefits, Paid Time Off, and a Referral Bonus.