What are the responsibilities and job description for the Business Development Executive - BPO position at ITTConnect?
ITTConnect is seeking a Business Development Executive - BPO services for a full time position with our client, a global business and technology transformation
partner with over 340k employees in over 50 countries. This is a high visibility role in their global BPO organization.
The annual sales quota for this
position is $20 MM in total contract bookings. In
addition, the BDE will be responsible for Revenue and CM for the portfolio of
accounts they manage. The Strategic Sales Executive
will play an integral role in the growth of the company’s global service lines
in North America. This role is highly strategic and highly visible. The
individual in question must be comfortable working within a matrix environment
from a reporting and teaming perspective.
Location:
The Sales Executive will be NA
should be based near or in a major US hub, Central or Eastern US (Dallas, Houston, Chicago, New York, OR Atlanta).
You should work in the office 4 days a week when not on business-required travel.
Key accountabilities and responsibilities
include:
Key accountabilities and responsibilities include:
- Develop and execute plan
to drive annual profitable revenue growth within your portfolio of TME
accounts
- Responsible for the overall P&L for the portfolio of
accounts – Bookings, Revenue, and Contribution margin
- Establish and develop
long-term customer commitment through maintaining strong customer
satisfaction and being seen by the client as a trusted advisor
- Develop
positive relationships and regular contact with key client stakeholders at
senior/board level to position Capgemini for large, sole-sourced deals
- Originate
opportunities within existing and new buying centers by way of cold-calling,
networking, social media, events and/or other sources
- Provide escalation point
for the customer and collaborate with Client and internal Capgemini
partners to deliver upon SLAs and value commitments
- Develop
and qualify leads into pursuits and close pursuits
- Leverage
knowledge of industry trends and client challenges to develop and deliver
compelling value propositions
- Lead
and motivate sales pursuit teams
- Ability to work in a
global organizational and service delivery environment
- Make
significant contributions to the local team and the company sales culture
- Manage
client expectations throughout the sales cycle and closing process
- Develop and manage a
pipeline of qualified opportunities
Measures of Success:
- Meeting and exceeding annual bookings value target
(>$20M)
- Compliance with the client's sales methodology
and financial parameters
- Work as part of a team to negotiate new deals
and commercials
Requirements
The ideal candidate:
- Minimum
of 15-years of experience in selling complex, outcome-based Business Process Outsourcing
(BPO) services
- 7-8
years of experience serving clients in the Tech, Telecom & Media Sectors
- Experience
in developing new sales opportunities for Services industry clients, supporting
the formulation of solutions for sales proposals (including pricing, scope, and
schedules) and closing large, complex, outcome-based deals through consultative/value
sales methodologies
- Experience in a senior Business
Development Executive /account executive role managing an account portfolio
of $25-50M
- A
well-documented track record of achieving annual sales quotas of $15M-$20M
- Recent
experience selling consulting services engagements of $500K-$5M
- Excellent
oral and written communication skills and outstanding presentation skills
- Ability
to work in a global organizational and service delivery environment
- Ability
to work in a fast-paced, competitive sales culture
- Ability
to travel as required
- High
level of personal and professional integrity
- Excellent
attention to detail
- Excellent
time management skills
Reporting Relationship:
The Business Development Executive will report to the VP
& Business Services Technology, Telecom, Media & Entertainment Cluster
Lead.
Benefits
- Flexible
work
- Healthcare
including dental, vision, mental health, and well-being programs
- Financial
well-being programs such as 401(k) and Employee Share Ownership Plan
- Paid
time off and paid holidays
- Paid
parental leave
- Family
building benefits like adoption assistance, surrogacy, and others
- Social
well-being benefits like subsidized back-up child/elder care and tutoring
- Mentoring,
coaching and learning programs
- Employee
Resource Groups
Salary : $15