What are the responsibilities and job description for the Accounts Receivable Credit Specialist position at ITR America?
POSITION SUMMARY
This position is responsible for the following aspects of the Credit / Collections Function, which may be updated from time to time, currently including but not limited to:
Essential Duties and Responsibilities
Credit & Cash Accounts:
- Process Credit Applications including Experian and TransUnion Reports, when requested by the Credit Manager
- Perform Evolve and AS400 Account Set-ups
- Save Related Files Electronically on the Credit Shared Drive
- Make Account Updates & Corrections as Requested / Needed
Customer Collections:
- Assist with Past Due ITR wholesale customer collections, based upon the Credit Manager’s Parameters
- Regular contact of retail customers regarding delinquent accounts, negotiating payment plans, and resolve disputes to ensure timely collections
Credit Card Processing:
- Process Credit Card Payments, during the Collections Process (past due accounts)
- Process Credit Card Refunds, upon approval by the Credit Manager
Check-by-Phone Processing:
- Process Check by Phone Payments, during the course of the Collections Process (past due accounts). Also, process requested payments for Wholesale Locations (Cash Customer Orders).
Tax Certificates:
- Maintain Tax / Resale Certificate Inventories for both New and Existing Customers
- Assist with Tax Audits by Providing Accounting with the Requisite Certificates (documentation)
Invoicing / Statements:
- Setup Daily AS400 Invoice Auto Fax (invoices daily from auto fax machine
- Provide Duplicate Invoice / Credit Note Copies, upon Customer Request
- Assist with Monthly Statements Distribution
Other:
- Assist with Customer Orders Release
- Assist with Customer Account Inquiries / Questions
- Other duties as assigned
- Prepare report for review at monthly credit review meetings.
Minimum Qualifications (Education, Experience, Skills)
- Associate or bachelor’s degree or Equivalent Work Experience a Plus.
- A Minimum of 4 years of Accounts Receivable / Collections Experience.
- A Solid Knowledge of Accounts Receivables / Collections Procedures and Practices.
- Ability to prioritize work and multi-task in a fast-pace environment
- Good verbal communication skills
- High level of attention to detail and accuracy.
- Proficiency with Microsoft Word and Excel.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Hobart, IN 46342 (Required)
Work Location: In person
Salary : $43,740 - $57,832