Demo

Major Incident Manager

iTech US, Inc.
West Chester, PA Contractor
POSTED ON 5/2/2026
AVAILABLE BEFORE 5/31/2026
  • Must will to work onsite
  • Lead major incident management for high-severity outages, driving resolution across cross-functional teams and ensuring minimal business impact.
  • Apply expertise in SRE, operations engineering, and reliability architecture to improve platform stability, governance, and operational standards.
  • Work on automation & observability, including monitoring, alerting, and auto-remediation to enhance incident response efficiency.
  • Hands-on with tools like ELK (Elastic Stack), Grafana, AppDynamics, and COP, including scripting, auto-executing queries, and attaching logs/metrics/traces to incidents.
  • Enhance alert intelligence by analyzing metrics deviations, log patterns, anomaly trends, and clearly communicate updates to stakeholders and leadership

Hourly Wage Estimation for Major Incident Manager in West Chester, PA
$56.00 to $72.00
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