What are the responsibilities and job description for the Event Air Coordinator position at ITA Group Inc?
POSITION DESCRIPTION
The Event Air Coordinator (EAC) assists with air operational components and assigned tasks for group and internal travel. The EAC assists Event Air Managers and takes on a variety of air projects, including Air Program Management, General Booking, Ticketing and Administration.
POSITION REQUIREMENTS
- Associates or Bachelor’s degree preferred OR one to two years of customer service experience.
- Ability to interact professionally and positively with a varying group of internal and external customers.
- Strong problem-solving and decision-making skills, with the ability to think quickly.
- Ability to work independently and, also, as part of a team.
- Strong organization and time management skills.
- Availability to work extended hours on weekdays and weekends, on a limited basis.
- Excellent written and verbal communication skills.
- Ability to listen, understand and respond to external and internal customers’ needs in a timely manner; customer service experience in a service-related industry preferred.
- Ability to work the time necessary to complete projects and/or meet deadlines.
To perform this job successfully, an individual must be able to complete each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required.