What are the responsibilities and job description for the Generalist, People & Culture position at ITA Group Inc?
POSITION DESCRIPTION
The People & Culture (P&C) Generalist is responsible for attracting, hiring and onboarding top talent while helping create an engaging and welcoming workplace experience within ITA Group's Atlanta office. As a member of the Talent Acquisition team, this role leads full-cycle recruiting efforts, including sourcing and screening candidates, coordinating interviews, conducting reference checks, facilitating onboarding and ensuring an exceptional candidate experience throughout the hiring process.
In addition, this role serves as a key ambassador for ITA Group's Atlanta headquarters, helping foster a workplace environment where team members feel connected, supported and inspired. The P&C Generalist helps coordinate office operations, team member experiences and workplace initiatives that strengthen culture, promote belonging and position the office as a destination for collaboration, connection and client engagement. By combining talent acquisition expertise with a passion for employee experience, this role helps ensure ITA Group attracts exceptional talent and provides a workplace where people choose to do their best work every day.
POSITION REQUIREMENTS
- Due to the nature of this role, qualified candidates must reside in the Atlanta, GA metropolitan area and be able to work regularly from ITA Group's Atlanta headquarters.
- Bachelor’s degree in Human Resources, Business Administration, Psychology or Education; Human Resource Management course work beneficial, or equivalent work experience.
- Minimum two years’ experience supporting a human resources team.
- PHR certification preferred.
- Proficient at reviewing applicant qualifications and making rational and objective recommendations that meet the requirements of the positions.
- Strong knowledge of federal/state laws and regulations pertaining to employment, compensation and employee benefit programs.
- Effective interpersonal skills and the ability to work as part of a team.
- Excellent verbal and written communications skills; ability to conduct group presentations.
- Excellent analytical skills with previous application in Human Resources.
- Personal computer experience; familiarity with Microsoft products preferred.
- Ability to organize work and manage multiple priorities.
- Ability to listen, understand and respond to external and internal customers’ needs in a timely manner; customer service experience in a service-related industry preferred.
- Ability to work the time necessary to complete projects and/or meet deadlines.
- Ability to listen, understand and respond to external and internal customers’ needs in a timely manner; customer service experience in a service-related industry preferred.
- Ability to understand and prioritize both internal and external client needs and understand how these needs relate to overall customer satisfaction.
ABOUT ITA GROUP
ITA Group is an employee-owned engagement and loyalty company that provides data-driven solutions designed to uniquely motivate and inspire our clients’ employees, channel partners and customers. Creating engaging employee experiences is at the heart of what we do and who we are, and we continuously evaluate our team member benefits to ensure our team members are cared for. We offer an array of competitive benefits, including healthy retirement contributions, health, dental and vision insurance, paid parental leave, flexible work arrangements, Volunteer Time Off, paid sabbaticals, anniversary awards and more! Come join our team, recently recognized by several top organizations as a Great Place to Work.
ITA Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.