What are the responsibilities and job description for the Associate Event Manager position at ITA Group Inc?
POSITION DESCRIPTION:
The Associate Event Manager provides prompt, courteous and exceptional service to internal and external customers at all times.
The Associate Event Manager will assist and in cases where applicable, develop and operate travel programs for existing clients while providing a level of support to the internal team members that exceeds expectations. This position will assist in the development and maintenance of key supplier and client relationships.
The Associate Event Manager will assist the Event Managers and Sr. Event Managers in their efforts to operate successful programs for ITA Group clients. They will also assist the Event Coordinators when necessary.
POSITION REQUIREMENTS:
- Ability to listen, understand and respond to external and internal customers’ needs in a timely manner; customer service experience in a service-related industry preferred.
- Ability to work the time necessary to complete projects and/or meet deadlines.
- Associates degree with two years of work experience or a bachelor’s degree is required.
- Good mathematical skills.
- Ability to handle numerous projects and to prioritize workload; effective organizational skills.
- Strong verbal and written communication skills.
- Working knowledge of Word and Excel for Windows.
- Effective problem solving skills.
- Ability to provide back-up assistance to PMs, Sr. PMs, TARs and Sr. TARs who are out of the office.
To perform this job successfully, an individual must be able to complete each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required.
ITA Group, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Company will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the Company.