What are the responsibilities and job description for the UX Writer/Content Designer position at IT Accel, Inc.?
(Contract - 6 Months | Hybrid)
Location: NYC - Hybrid (Monday-Thursday onsite)
We are seeking a UX Writer / Content Designer to support a digital transformation initiative within a banking environment. This role focuses on refining and adapting content across online banking experiences to ensure clarity, consistency, and alignment with brand voice and regulatory standards.
Key responsibilities:
Location: NYC - Hybrid (Monday-Thursday onsite)
We are seeking a UX Writer / Content Designer to support a digital transformation initiative within a banking environment. This role focuses on refining and adapting content across online banking experiences to ensure clarity, consistency, and alignment with brand voice and regulatory standards.
Key responsibilities:
- Write and refine UX copy for online banking features (labels, instructions, error messages, confirmations)
- Collaborate closely with UX designers to integrate content into user flows
- Adapt vendor-provided content to improve clarity and usability
- Apply consistent voice and tone across all user experiences
- Support content audits and updates during platform changes
- Participate in usability testing and iterative improvements
- Help reduce user friction and enhance trust during platform transition
- 3-5 years of experience in UX writing or content design
- Strong understanding of user-centered content for transactional flows
- Experience working in design tools such as Figma
- Ability to balance usability, brand voice, and compliance requirements
- Strong writing, editing, and cross-functional communication skills
- Experience in banking, fintech, or regulated environments
- Familiarity with white-labeled or third-party platforms
- Experience supporting platform migrations or conversions
- Knowledge of service design or end-to-end user journeys
Salary : $52 - $68