What are the responsibilities and job description for the Sales Account Executive position at ISPN?
About ISPN
We are a fast-growing, PE-backed managed services provider dedicated to helping Broadband Service Providers deliver exceptional subscriber experiences. For more than 30 years, we’ve supported regional and rural BSPs with a comprehensive suite of scalable solutions—including 24/7 U.S.-based technical support, network monitoring and remediation, hosted email and managed server services, and broadband-focused marketing resources!
What sets us apart is our people-first approach and relentless focus on customer outcomes. We don’t just sell software or staffing; we become an extension of our customers’ teams. From the central office to the home, ISPN helps BSPs deliver reliable, white-glove customer experience that drives higher retention, faster resolutions, and lower operational costs!
We’re hiring a Sales Account Executive to drive new business growth and own the full sales cycle, from outbound outreach and discovery to demos and closed-won deals. This is a high-impact role for a motivated seller who thrives in outbound motion, loves solving problems for customers, and can translate technical solutions into business value.
What You'll Do:
- Own full-cycle sales: prospecting, discovery, demos, solution design, and closing
- Generate 30 new leads touched weekly and 1 new deal per week
- Maintain a 4x pipeline and close 2 deals per month
- Deliver tailored product demos; translate technical features into ROI
- Use MEDDICC and personalized outreach (SMYKM) to drive qualified pipeline
- Engage Directors, VPs, GMs, and C-Suite across Operations, IT, and Support
- Partner closely with Marketing, Product, and Customer Success
What You Bring:
- 5 years of full-cycle B2B sales experience with consistent quota achievement
- Proven success with outbound prospecting and cold outreach
- Strong technical aptitude (network monitoring, servers, hosted email, IP networks)
- Confident presenter—comfortable running demos and speaking with executive technical buyers
- Willingness to travel for monthly tradeshows, regional customer/prospect meetings
- Highly coachable, curious, and data-driven
- Excellent communication skills; strong follow-up discipline
- Experience with HubSpot, LinkedIn, Apollo.ai, and similar tools
Why You’ll Love It Here!
- High-impact role with room for growth
- Supportive, collaborative team environment
- Ongoing training via Luster.ai, Fathom, and regular coaching
- Opportunity to influence messaging, product positioning, and customer outcomes
Pay range and compensation package: $90,000 base with uncapped commissions!
Equal Opportunity Statement
ISPN is an equal opportunity employer deeply committed to diversity, equity, and inclusion. We celebrate the diverse background and perspectives of all our employees and are dedicated to fostering a welcoming and respectful environment. We encourage applicants from all walks of life to join our team, as we believe that a variety of experiences and viewpoints drives innovation and success. At ISPN, inclusivity is not just a policy, but a key part of our identity and how we operate.