What are the responsibilities and job description for the Field Service Technician-Generators position at IRG Global?
IRG Global is seeking a dedicated and skilled Field Service Technician-Generators to join our dynamic team in the Logistics and Supply Chain industry. As a crucial member of our operations, you will be responsible for the installation, maintenance, and repair of generator systems for our diverse clientele. This role is not just about hands-on technical expertise; it also requires exceptional problem-solving abilities and a commitment to delivering the highest level of customer service. You will have the opportunity to work in various environments, including industrial sites, construction locations, and other facilities where power generation is vital. Your role will involve traveling to client sites, diagnosing generator issues, and providing effective solutions to ensure optimal performance and reliability of their equipment. If you thrive in a fast-paced environment and are passionate about power systems, this position offers you the chance to showcase your talents and grow your career within a reputable company. Joining IRG Global means being part of a collaborative team that values innovation, quality, and reliability in all aspects of service delivery. If you are looking for a rewarding career path where your technical skills can make a significant impact, we invite you to apply today and be part of our mission to provide top-notch generator solutions.
Responsibilities
- Install, maintain, and repair generator systems at various client locations.
- Diagnose and troubleshoot generator issues efficiently and effectively.
- Perform routine inspections and preventative maintenance on generators to ensure optimal performance.
- Document service activities and maintain accurate records of work performed.
- Educate clients on generator operations and maintenance best practices to promote safe usage.
- Coordinate with warehouse and logistics teams to ensure timely availability of necessary parts and equipment.
- Respond promptly to emergency service calls to minimize downtime for clients and maintain satisfaction.
- High school diploma or equivalent; technical certification in electrical or mechanical fields is preferred.
- Proven experience as a Field Service Technician, preferably with generators or similar equipment.
- Strong understanding of electrical systems, mechanical components, and troubleshooting methodologies.
- Ability to read and interpret technical documents, schematics, and manuals.
- Excellent problem-solving and critical-thinking skills.
- Strong communication and interpersonal skills to engage effectively with clients and team members.
- Willingness to travel to client sites and work flexible hours as necessary.
- Health Care Plan (Medical, Dental & Vision)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Long Term Disability
- Training & Development