What are the responsibilities and job description for the Human Resources Manager position at IP Pathways?
Job Title: Human Resources Manager
Department: Human Resources
About Us
IP Pathways is a premier Managed Service Provider (MSP) delivering cutting-edge, proprietary IT solutions and unwavering customer service. Since 2007, we’ve empowered clients to move faster, innovate boldly, and gain a competitive edge by Guiding IT Forward™ with creativity, excellence, and client-centric innovation.
Job Summary
IP Pathways is seeking a hands-on Human Resources (HR) Manager to lead and manage all aspects of the HR function. This role is responsible for driving HR strategy while also executing day-to-day HR operations. The HR Manager will serve as a trusted advisor to leadership, oversee employee relations and compliance, and ensure a positive and engaging employee experience. This role also manages the recruiting function, including direct oversight of a Recruiter, while remaining actively involved in hiring for key and leadership roles. This is an ideal opportunity for a well-rounded HR professional who thrives in a fast-paced environment and enjoys building and improving processes.
Key Responsibilities
Duties and responsibilities include but are not limited to the following:
• Serve as a trusted advisor to leadership on all HR-related matters
• Lead and manage the full employee lifecycle, including onboarding, development, performance management, and offboarding
• Oversee and guide the recruiting function, supporting hiring efforts for leadership and hard-to-fill roles
• Partner with hiring managers to develop effective recruiting and workforce planning strategies
• Lead employee relations efforts, including investigations, conflict resolution, and performance management support
• Ensure compliance with federal, state, and local employment laws and regulations
• Maintain and update HR policies, procedures, and employee handbook
• Administer compensation and benefits programs, including compensation benchmarking and open enrollment
• Oversee HR systems, reporting, and data accuracy
• Drive employee engagement initiatives and support company culture efforts
• Identify training and development needs and support learning initiatives across the organization
Requirements
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Strong problem-solving and decision-making skills
• High level of discretion and ability to handle confidential information
• Strong interpersonal and communication skills with the ability to build relationships across all levels of the organization
• Proven ability to balance strategic thinking with hands-on execution
Qualifications
• 3-5 years of progressive HR experience, preferably in a generalist or standalone HR role
• At least 3 years of experience across talent acquisition, employee relations, and benefits administration
• Experience managing or leading a small team
• Strong knowledge of employment law and HR best practices
• Proven ability to operate both strategically and hands-on across multiple HR functions
• HR certification (SHRM-CP, SHRM-SCP, PHR, SPHR) preferred
Why IP Pathways?
IP Pathways is an expert provider of hybrid IT solutions for small, medium, and enterprise companies by delivering world-class engineering services supported by high-touch customer service. Here are just some of the great reasons to work at IP Pathways:
• Competitive benefits package: Comprehensive healthcare, 100% company-paid disability and life insurance, and a 401(k) with company match.
• Work/life balance: IP Pathways believes in enabling families to be families. We proudly offer flexible and accommodating work schedules to meet your family’s needs and obligations.
• Ongoing training: Looking for a company who will consistently invest in developing your skills? IP Pathways will help you continue your educational pursuits and provide opportunities to become certified in some of the most sought-after technologies.
Next Steps
Ready to help shape our team and be part of a company that turns IT into a strategic asset? Apply now to join IP Pathways and help us continue Guiding IT Forward™.
Sponsorship/Relocation
Applicants must be authorized to work in the United States on a full-time basis. Sponsorship for employment visa status and relocation reimbursement are not offered for this position.