Academic Advisor (76537)

Job Summary

The Academic Advisor is responsible for serving prospective and currently enrolled undergraduate students including advisement to facilitate registration, enrollment, major/minor selection, retention, graduation and monitoring academic standing. This role will maintain the professional operation of the Center for Advising and Academic Services

Duties And Responsibilities

• Provide academic advisement for undergraduate and transfer students including course selection, transfer credit evaluations, major and minor decisions, degree requirements, monitoring academic standing, program plans, change of status, inter-school transfers.
• Establish, build, and maintain an active relationship with advisees from the point of admission through to degree completion.
• Respond to student inquiries and resolve issues related to curriculum, course prerequisites, referencing catalogs, websites, and other appropriate resources.
• Maintain individual student records including pertinent advising and other notes, related to student persistence, challenges, engagement with partner offices.
• Prepare form and individual letters and other forms of communication to engage students, schedule meetings and appointments, secure requested information, and prepare summary reports.
• Assist in the supervision and operation of the front desk, including acting as a resource to the receptionist, monitoring the functions of the area, and monitoring the shared email for the office.
• Administer reviews and status of student records, conducting reviews of all student records at critical credit thresholds of 30, 60, 90, and 120 credits to ensure timely degree completion.
• Serve as the student liaison with all academic and ancillary support offices, i.e., Student Success, Athletics, and Accessibilities.
  
  

Qualifications

Education: Bachelor’s Degree. Master’s degree in related field preferred.

Experience

Minimum of three years of experience in academic advisement in a collegiate/higher education setting including: major/minor planning, transfer credit evaluation, degree review for graduation clearance, and application and explanation of academic policies. Demonstrated knowledge of the practices and procedures of a University setting and of the schools offering undergraduate and dual degree programs.

Specialized Skills: Excellent organizational, written, oral, and interpersonal skills. Demonstrated proficiency utilizing various computer systems/applications (Microsoft Office, PeopleSoft, social media applications, and others as needed); detail oriented.

About Iona University/EEO Language

Founded in 1940, Iona University is a master's-granting private, Catholic, coeducational institution of learning in the tradition of the Edmund Rice Christian Brothers. Iona's 45-acre New Rochelle campus and 28-acre Bronxville campus are just 20 miles north of Midtown Manhattan. With a total enrollment of nearly 4,000 students and an alumni base of more than 50,000 around the world, Iona is a diverse community of learners and scholars dedicated to academic excellence and the values of justice, peace and service. Iona is highly accredited, offering undergraduate degrees in liberal arts, science and business administration, as well as Master of Arts, Master of Science and Master of Business Administration degrees and numerous advanced certificate programs. Iona students enjoy small class sizes, engaged professors and a wide array of academic programs across the School of Arts & Science; LaPenta School of Business; NewYork-Presbyterian Iona School of Health Sciences; and Hynes Institute for Entrepreneurship & Innovation. Iona also continues to be recognized in prestigious national rankings. Most recently for 2025, Iona has been named one of the nation’s best colleges by The Princeton Review, The Wall Street Journal, Forbes and others. Additionally, U.S. News & World Report recognized Iona as one of top colleges for social mobility in the country, while Georgetown University's Center on Education and the Workforce (CEW) ranked an Iona degree in the top 5 percent nationally for long-term return on investment. Iona’s LaPenta School of Business, meanwhile, is also accredited by AACSB International, a recognition awarded to just 6 percent of business schools worldwide.

Iona offers a comprehensive benefits package to all full-time employees that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program (EAP); tuition remission; and generous time off. For more information on our benefits and working at Iona visit the Human Resources section of our website.

Iona University values and celebrates diversity and is committed to providing a welcoming and inclusive environment for all of our employees and does not tolerate discrimination based on any legally protected characteristic under applicable federal, state, or local laws. As an equal opportunity employer, Iona University encourages applications from qualified candidates who reflect the wider world in which we live.

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