What are the responsibilities and job description for the Application Support Specialist position at IO Datasphere?
Our client is looking for an Application Support Specialist to provide end user PC, software, and courtroom Audio Visual support and troubleshooting for staff and users.
Tasks:
· Respond to and resolve technical issues for staff
Knowledge, Skills and Abilities Required:
· Ability to LEARN the Agency’s application, and other Court specific technologies including courtroom audio visual/recording equipment, with the aim of supporting users in their everyday use of systems.
NOTE: Position will be on-site 5 days a week in Troy, MI. Full or partial remote is not an option.
Location: Troy, MI
Contract: 1-3 years
Skills Required:
1-3 years of experience in the following:
· Experience providing end user PC support to users.
· Experience providing software support to users.
· Experience troubleshooting systems
· Experience with Zoom
· Experience with Adobe Acrobat
· Experience with MS Office
Skills Desired – A plus to have:
· Experience troubleshooting court Audio Video broadcast/recording technology such as JAVS, BIS
· Experience with Document Management Systems, such as Courts MiFile solution
· Knowledge of SharePoint
*** Rate depends on experience
*** Candidates authorized to work in the US are encouraged to apply. We can accept H1b, , TN, and other valid work visas for IT. However, we cannot accept OPT or CPT visas at this time.
*** Companies submitting candidates should only submit direct W2 employees for this position.
Please submit your resume by using the "URL" below