What are the responsibilities and job description for the Senior Technology Trainer (Instructor Led Training) position at Intone Networks Inc.?
Position : Senior Technology Trainers
Location: Annapolis, MD 21401
Duration: 5 years
(Please ask the interested candidate to write up a Cover Letter that addresses Section D - OFFEROR RESOURCE SKILLS, EXPERIENCE, & CAPABILITIES of the attached SOW.) (Copy of Certificate showing evidence of a Bachelor of Science in Engineering, Computer Science, Data Science, or Mathematics, or a related field) (Have the Candidate Fill Out Attachment N According to These Instructions. If They Have Less than 3 Clients Over the Last 5 Years then they just include the appropriate # of client information.)
(Have Candidate Complete the Form which Includes Their Legal Name and a Hand Written Signature)
SCOPE OF WORK
- Plan, develop, and deliver hands-on instructor led training for commercially available and proprietary software applications.
- Plan and develop documentation, training videos, and instructional design modules for commercially available and proprietary software applications.
- Communicate with the Contract Manager on project plans, status, and updates for each assignment.
OFFEROR RESOURCE(S) SKILLS, EXPERIENCE, & CAPABILITIES
- Developing and delivering in person Instructor Led training for commercially available and proprietary software.
- Delivering customer training programs using adult learning principles to individuals and groups of users.
- Using Technical applications to support training development such as Camtasia, Articulate 360, Vyond, etc.
- Managing training projects from initiation through completion, ensuring timely delivery and quality outcomes.
- Use methodologies to plan, track, and deliver high quality technical training.
- Develop technical documentation for commercially available and proprietary software (Quick Reference Cards, Quick Reference Guides, content for the web, etc.).
- Develop video and interactive recorded training to support technical processes.
- Coordinate multiple tasks, resources, and stakeholders effectively.
- Organize and manage time effectively to handle concurrent training initiatives and deadlines.
- Customer service standards when interacting with internal and external Subject Matter Experts.
- Identification and troubleshooting of user-defined challenges and implementing appropriate solutions.
- Microsoft Office applications including Teams, Co-Pilot, OneNote, and SharePoint.
Deep