What are the responsibilities and job description for the SAP Developer / Global Support Manager (SAP Senior Technical Support Engineer) position at InterSources Inc?
Job Title: SAP Developer / Global Support Manager (SAP Senior Technical Support Engineer)
Location: Columbia, South Carolina
Work Mode: Fully Onsite
Duration: 12 Months
Extension Possible: Yes
Interview Process: One Round Virtual Interview
It is W2 role (USC/GC)
About the Environment:
- Budgeting
- Grants Management
- Materials Management
- Supplier Relationship Management
- Human Resources & Payroll
- Current SAP landscape includes:SAP ECC 6.0 EHP8 on NetWeaver 7.5
- SRM 7.04
- BW 7.5
- PI 7.5
- Solution Manager 7.2
- Fiori Launchpad & Gateway on NetWeaver 7.52
- Business Objects 4.3
Key Responsibilities
- SAP Basis & Infrastructure AdministrationSAP installation, configuration, upgrades, and enhancement pack implementation
- Support Package and OSS Note administration
- SAP system refreshes, client copies, and transport management
- SAP performance tuning and troubleshooting
- SAP workload and system health monitoring
- Database and OS performance optimization
- Managing SAP in Windows Server 2012–2025 and SQL Server 2014–2019 environments
- VMWARE virtualization support
- Architecture & Technical LeadershipSAP solution architecting and infrastructure planning
- Hardware sizing and landscape planning
- Technical mentoring and leadership across teams
- SAP release impact analysis
- Designing implementation and maintenance strategies
- Supporting project deployments and production environments
- Documentation & TrainingCreate technical documentation
- Conduct peer coaching and classroom training
- Provide technical knowledge transfer
Third-Party Integration Support
- Experience with integrations such as:Vertex
- BSI
- Adobe Forms
- Doc Builder
- Nakisa
- Business Objects
- Required Skills10 years of SAP ABAP Solution Architecting experience
- 10 years of SAP ABAP/Java installation & configuration
- 10 years of SAP upgrades, enhancement packs, OSS Notes, support packs, troubleshooting
- 5 years with SAP NetWeaver releases
- 5 years of Public Sector SAP experience
- Preferred SkillsPublic Sector support for ECC 6.0, SRM 7.04, BW7.5, Fiori Gateway
- SAP architecture and design
- SAP upgrade/enhancement pack installation
- MS Server 2012–2025
- MS SQL 2014–2019
- Project Management experience
- MS Office tools including Visio and Project
- Required EducationBachelor's Degree in IT, Business, or equivalent experience