Operations Manager

Account

Operations Manager(Full Time) Norridge, IL

Operations Manager(Full Time) Norridge, IL

Operations Manager

IDN-H. Hoffman
• Norridge, IL

Full-Time

About Us

IDN Global, Inc. is a leading distributor of security hardware, access control systems, video surveillance equipment, doors & frames, locksmithing tools, and related security products seeking a full-time employee for an Operations Management position.

Apply to join our advanced team of wholesale distribution specialists that prioritizes quality service, positive culture, and innovative thinking to strategically manage and lead daily operations within the dynamic security industry.

Job Description

Based in Norridge, Illinois, the successful candidate will manage daily operational functions, including warehousing & inventory management, divisional purchasing, and facility management, and oversee our leading customer support team. This critical role will assist in bridging communication between vendors, customers &  internal staff, and enable strategic operational improvements throughout the organization. The ideal candidate is objective-oriented and a tactical thinker with heightened capabilities in leadership.

Responsibilties include the following:

• Operational and Warehouse Management

· Oversee all warehouse functions, including inventory management

· Review and resolve operational discrepancies

· Manage vendor RMPO, Buyback, and DIF programs

· Facility management, including building maintenance and facility upkeep

· Manage and track compliance involving safety inspections

• Purchasing and Inventory Control

· Manage end-to-end purchasing inventory lifecycle with a focus on optimization

· Conduct weekly buying reviews, working closely with the lead purchaser

· Maintain and update vendor price books and pricing within the system

· Track and analyze vendor sales performance & serve as primary vendor contact

· Generate Inventory analysis & reporting for corporate review

• Inside Sales & Team Leadership

· Provide direct oversight and leadership for the inside sales team & their supervisor

· Serve as the final escalation point for complex customer/vendor issues

· Ensure adherence to sales and operations policies & procedures

· Coordinate with sales on matters related to contract pricing & account management

• Administration and Policy

· Develop, maintain, and enforce divisional Sales & Operations policy handbook

· Manage the organization and maintenance of essential company files & forms

· Assist in planning and executing marketing-related events

Key Working Relationships:

The successful candidate will report to the General Manager in Norridge, Illinois. The individual will work closely with other leadership in accounting, sales, and warehousing.

Requirements:

• Bachelor's degree in business administration, supply chain management, operations, or a related field.
• A minimum of 5-7 years of progressive experience in operations, supply chain, inventory management, or a similar field
• At least 3  years of direct supervisory or managerial experience overseeing teams across multiple functional areas
• Demonstrated experience in a role requiring cross-functional collaboration between sales, finance, and operations.
• Expert knowledge & experience of inventory control methodologies
• Proven proficiency in ERP or Inventory management systems for purchasing, PO management, sales, and inventory tracking
• Strong understanding of warehouse logistics, receiving, shipping, and fulfillment process
• Familiarity with basic facility management and maintenance scheduling/coordination
• Excellent proficiency of Microsoft Suite products
• Exceptional leadership skills with the ability to train, mentor, and manage supervisors and front-line staff
• Strong communication skills (written and verbal)
• Analytical and problem solving skills
• Demonstrate the ability to develop and enforce operational policies and procedures
• High degree of organizational ability with a strong attention to detail

Benefits & Pay:

• · Full time: 40 hours/week (salaried)
• · Company paid holidays
• · Vacation & personal time off
• · Medical & Dental Insurance options
• · k) Savings plan
• · Variable bonus programs
• · Starting Salary: $75,000 - $85,000

All qualified applicants that apply for IDN Global, Inc. will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. IDN Global, Inc. is an Equal Employment Opportunity Employer. To express your interest in applying for this position, please provide the following information and attach a copy of your resume for consideration.

Salary : $75,000 - $85,000