What are the responsibilities and job description for the Scheduling Coordinator position at Interim Healthcare of Birmingham AL?
Company Description
Interim HealthCare of Birmingham, AL is a dependable provider of skilled nursing, personal care, and in-home supportive services across multiple counties in Alabama, including Jefferson, Blount, and Tuscaloosa. We specialize in personal care assistance, home health care, private duty nursing, and facility staffing with qualified RNs, LPNs, and caregivers. Our dedicated team is available 24/7 to provide daily support, post-hospital care, and long-term in-home assistance tailored to meet individual needs. We are proud to serve veterans, seniors, and individuals with chronic conditions, ensuring quality care and peace of mind for our clients.
Role Description
This is a full-time on-site role for a Scheduling Coordinator located in the Greater Birmingham, Alabama Area. The Scheduling Coordinator will handle the efficient scheduling of appointments and shifts, maintain open communication with clients and staff, manage incoming calls with professionalism, and provide administrative support to ensure smooth operations. This role is pivotal in ensuring continuity of care and helping to meet the needs of our patients and caregivers.
Qualifications
- Strong interpersonal and communication skills to build and maintain relationships with clients, caregivers, and team members.
- Proficiency in appointment scheduling and phone etiquette for managing calls and coordinating schedules effectively.
- Experience in providing administrative assistance to maintain organized and accurate records and support operations.
- Attention to detail, time management skills, and the ability to work in a fast-paced environment.
- Proficiency with scheduling software and other office applications is a plus.
- High school diploma or equivalent; additional training or certification in office management or administrative tasks is preferred.