Hospital Account Manager

Job Summary

Responsible for selling an acute care healthcare technology portfolio and developing strategic relationships with a variety of clinical leaders within targeted hospitals. Assists Account Managers in obtaining new business and expanding existing accounts. Serves as a proactive member of the sales team focused on driving territory growth and achieving sales objectives.

Duties & Responsibilities

• Utilize the company's established sales process to convert competitive accounts and secure new business.
• Maintain and update CRM opportunities on a weekly basis.
• Conduct product demonstrations, evaluations, and clinical assessments as part of the sales process.
• Assist with inventory assessments and account reviews when appropriate.
• Deliver presentations highlighting the clinical, operational, and financial value proposition of the organization's solutions.
• Drive product sales throughout the assigned territory.
• Identify and develop relationships with key clinical and administrative stakeholders within strategic accounts.
• Support contract negotiations, new customer conversions, and account renewals.
• Effectively communicate clinical evidence and economic value supporting product adoption.
• Collaborate with Corporate Accounts, IDN teams, Clinical Specialists, and other cross-functional partners when team selling is appropriate.
• Provide market intelligence regarding competitive activity, customer feedback, and industry trends.
• Continuously develop strategic and tactical selling skills and implement best practices.
• Organize and conduct educational programs and user seminars.
• Develop and maintain key account profiles, sales forecasts, opportunity pipelines, and strategic account plans within CRM.
• Conduct annual business reviews with existing customers.
• Perform other duties and projects as assigned.

Minimum Qualifications

• 2 years of successful hospital-based sales experience selling innovative healthcare technology solutions.
• Demonstrated success selling medical devices or healthcare technology to multiple call points and decision-makers within hospital environments.
• Experience engaging departments such as Anesthesia, Respiratory, ICU, OR, Biomedical Engineering, Supply Chain, Value Analysis, and executive leadership.
• Strong customer relationship management, organizational, and time management skills.
• Excellent written and verbal communication skills.
• Strong presentation and group facilitation abilities.
• Ability to influence clinicians and healthcare leaders through evidence-based selling approaches.
• Ability to communicate value-based solutions and support clinical evaluations.
• Ability to travel, including occasional overnight stays.
• Valid driver's license.

Preferred Qualifications

• Successful history selling innovative healthcare technologies or patient care solutions.
• Demonstrated track record introducing new concepts and technologies into healthcare organizations.
• Experience building clinical champions and gaining stakeholder alignment across multiple departments.
• Experience navigating value analysis and supply chain approval processes.

Education

Bachelor's degree or an equivalent combination of education and experience.