Product Delivery Manager

Job Title: Product Delivery Manager

Duration: 12 Months

Location: Rosemead, CA/Hybrid - Tuesday/Wednesday

Pay Rate: $ 61.29 - $ 70.68/hr.

Job Description:

The Product Manager for Research & Discovery is responsible for turning ambiguous business needs into clear, validated, and estimate-ready problem definitions. This role runs discovery, maps cross-channel journeys, identifies constraints, and produces the "Discovery Packet” required for IT to provide accurate estimates and for leadership to make investment decisions.

This is a hands-on discovery and research role, not a delivery role and not a people-management role.

Key Responsibilities:

Strategic Discovery & Problem Framing

• Convert vague business problems into fully defined opportunities with customer business regulatory framing.

• Produce shovel-ready Discovery Packets to support IT estimation, capital requests, and strategic prioritization.

• Works with the Senior Manager of Product to create ROI models (when needed)

• Translate scattered backlog into strategic themes.

Research & Validation Leadership

• Lead customer research: interviews, usability tests, concept validation, and prototype creation/feedback.

• Leverage call center data, QM analytics, and operational insights to validate root causes.

• Works with Senior Manager of Product to identify regulatory constraints affecting the solution space.

• Product service blueprints, journey maps, business rule definition and low-fidelity prototypes.

Stakeholder & Scope Management

• Aligns with Domain PMs to understand end-to-end journey impacts and constraints early.

• Works with Domain PMs to define MVP boundaries and ensure IT estimates are based on realistic, validated scope.

• Ensure all discovery artifacts are aligned before transitioning work to estimation or execution.

Required Skills/Attributes:

• 5 years in Discovery, UX Research, Product Strategy, and Service Design

• Strong skills in blueprinting, journey mapping, and early-stage prototyping

• Ability to translate user needs and operational insights into business value.

• Strong synthesis, facilitation, and problem-solving capabilities.

Desired Skills/Attributes

• Experience in large, complex, and regulated enterprises (preferred)

Equal Employment Opportunity Statement

Intelliswift celebrates a diverse and inclusive workforce. We offer equal employment opportunities to all applicants and employees. All qualified applicants will be considered regardless of race, color, sex, gender identity, gender expressions, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other protected basis under the law.

Americans with Disabilities Act (ADA)

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact Intelliswift Human Resources Department

Other Employment Statements

Intelliswift participates in the E-Verify program.

Learn More

For information on Intelliswift Software, Inc., visit our website at www.intelliswift.com.