What are the responsibilities and job description for the Technical Account Manager – AI Infrastructure & Hyperscaler Accounts position at IntelliPro?
Job Title: Technical Account Manager – AI Infrastructure & Hyperscaler Accounts
Position Type: FTE
Location: Milpitas, California, United States
Salary Range: Base USD $ 180，000-230，000
Job ID#: #165691
Company Introduction
We are a global leader in power electronics and data center infrastructure — designing and manufacturing power supplies, rack systems, and liquid cooling solutions for the world's largest cloud and AI operators. Our Cloud & High Power business unit partners directly with Tier 1 hyperscalers on mission-critical platforms including AI server power, PowerRack, PowerShelf, and high-density BBU systems.
Headquartered in Asia with a rapidly scaling North America presence, we combine enterprise-grade manufacturing depth with front-row access to the hyperscaler roadmap. This is a high-visibility, high-ownership role — not a support function. Relocation assistance available for qualified candidates.
What You Will Do
- Own end-to-end commercial relationships with Tier 1 hyperscaler accounts — from design win pursuit through long-term revenue growth and renewal
- Serve as the primary technical and strategic interface between customers and internal engineering, operations, and product teams; translate customer requirements directly into roadmap decisions
- Lead quarterly business reviews; align on multi-year customer roadmaps, vendor selection processes, and product qualification timelines
- Develop and execute account strategies in partnership with cross-functional stakeholders, identifying expansion opportunities across high-power data center product lines
- Travel to customer sites, R&D centers, and manufacturing facilities — domestically and internationally — to accelerate decision cycles and deepen executive relationships
- Collaborate across global time zones, including coordination with Asia-based engineering and operations teams, to move fast on customer needs
What We're Looking For
Required
- 5–15 years in technical sales, account management, FAE, or customer program management within data center hardware, AI server, power electronics, or adjacent domains
- Technical fluency in power supply systems, server hardware, or data center architecture — able to hold architecture-level conversations with engineering and procurement audiences
- Demonstrated experience managing or supporting Tier 1 hyperscaler accounts (Google, Meta, Microsoft, AWS, NVIDIA, or equivalent)
- Proven track record of building long-term customer relationships and influencing roadmap decisions, vendor selection processes, and multi-stakeholder hierarchies
Preferred
- Bachelor's degree in Engineering, Business, or a related field; advanced degree a plus
- Familiarity with connector/module solutions, BBU systems, or liquid cooling platforms
Salary : $180,000 - $230,000