Communications Coordinator

The Communications Coordinator supports the day-to-day execution of communications initiatives for IPS across Production, Integration, and spaces. This position helps manage the channels and written content that tell the IPS story, including social media, website content, email communications, project features, digital campaigns, and other company initiatives.

Working closely with the Executive Director of Marketing and Creative Manager, the Communications Coordinator works with teams across the company to gather project information, identify written content opportunities, draft and publish content, maintain marketing calendars, and support digital marketing efforts.

This is a hands-on, growth-oriented role for someone who is organized, curious, a strong communicator, and eager to learn. IPS operates in a highly specialized industry, and the Communications Coordinator will have the opportunity to develop a strong understanding of live event production, audiovisual integration, and the technology, terminology, and project workflows behind the work we do. Industry experience is not required, but a willingness to learn, ask questions, and grow into greater responsibility is essential.

TOP THREE ROLES: Content & Communications | Social Media | Marketing Coordination

JOB DUTIES:

• Support the planning and execution of marketing and communications initiatives across IPS.
• Manage the day-to-day execution of IPS social media channels, including scheduling, publishing, copywriting, tagging, and community engagement.
• Maintain the social media and marketing content calendar, coordinating upcoming projects, company initiatives, events, campaigns, and other content opportunities.
• Write and edit content for social media, website pages, email campaigns, project features, case studies, and other marketing materials.
• Work with the Executive Director of Marketing and Creative Manager to turn company priorities and project opportunities into coordinated content.
• Coordinate with Production, Integration, spaces, Sales, and other internal teams to gather project information, photos, details, credits, and other materials needed for marketing.
• Identify upcoming projects and company activities that may provide strong content or storytelling opportunities.
• Publish and maintain routine website content, including project pages, service information, news, landing pages, and other marketing content.
• Support search engine optimization efforts through keyword research, content updates, page optimization, and other established SEO practices.
• Assist with Google Ads, paid social, and other digital advertising campaigns, including campaign setup, copy, keyword updates, monitoring, and reporting.
• Assist in developing project features and case studies by gathering information from internal teams and helping coordinate written and visual assets.
• Monitor social, website, email, paid media, and other marketing performance and assist with regular reporting.
• Help maintain visibility into inbound digital leads, including where leads originate and how they are routed internally.
• Maintain organized marketing files, calendars, campaign information, project details, and other department resources.
• Assist with marketing support for trade shows, company events, recruiting initiatives, internal communications, and other special projects as needed.
• Maintain consistency with established IPS brand standards, messaging, and voice across communications.
• Stay current on social media trends, platform updates, digital marketing practices, and emerging tools that could improve IPS communications.
• Other duties as assigned.

QUALIFICATIONS:

• 2-3 years of experience in marketing, communications, social media, public relations, digital marketing, or a related field. Relevant internship experience may be considered.
• Strong writing, editing, grammar, and proofreading skills.
• Experience creating and publishing content for social media platforms.
• Strong understanding of major social platforms and an interest in how brands can use them effectively.
• Familiarity with website content management systems such as WordPress, Squarespace, or similar platforms preferred.
• Familiarity with email marketing platforms and digital marketing tools preferred.
• Basic understanding of SEO, Google Ads, Google Analytics, or other digital advertising and analytics tools is a plus.
• Strong organizational skills and attention to detail.
• Ability to manage multiple projects, deadlines, and changing priorities in a fast-paced environment.
• Comfortable reaching out to internal teams, asking questions, gathering information, and following up to keep projects moving.
• Strong interpersonal skills and ability to collaborate with people across different departments and levels of the organization.
• Self-motivated and comfortable taking initiative while also receiving direction, feedback, and training.
• Curious and willing to develop an understanding of technical subject matter, industry terminology, and IPS services.
• Experience in audiovisual, live events, production, entertainment, technology, or a related industry is a plus, but not required.
• Bachelor’s degree in marketing, communications, public relations, journalism, or a related field preferred, or equivalent professional experience.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee might be required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel or crouch; talk or hear; and occasionally lift and/or move up to 50 pounds of camera and event equipment.

Status: Full Time – exemptCompany benefits: YesWorking Days: M-FHours Per Day: Approx. 8-9Travel Required: Yes, occasional (job sites, live events and trade shows)Reports to: Executive Director of Marketing