Project Manager/Business Analyst

Who we are:

IHCS provides an Integrated Delivery System in the home setting, which includes, DME, Respiratory, Home Health and Home Infusion services. IHCS has a select network of Medicare and/or Medicaid Certified and Accredited providers to respond to the needs of our patients – 24/7. We operate with the sole intent of providing the highest quality in-home care services that improve and enhance the daily living for our patients, where our patients are #1.

With over 15 years of experience, we are the trusted market leader in Home Health, Durable Medical Equipment, and Home Infusion Services. If you are passionate about inspiring, motivating, and leading teams this opportunity could be for you and we want to hear from you!

Join our team as we strive for excellence through teamwork. We are committed to delivering high quality care to our patients through Exceptional Customer Service, Proven Outcomes, and Seamless Care.

Full time team members competitive compensation package, include but not limited to:

• Medical, Vision, Dental, Short- and Long-term insurance
• Paid Federal Holidays
• 16 days of PTO
• Employer paid life insurance
• 401K with employer contribution
• Wellness program with reward incentives
• Employee recognition and reward programs

What You Will Be Doing

As a Project Manager / Business Analyst (PM/BA), you will oversee projects from initiation through completion while performing business analysis to ensure project objectives align with organizational goals. This hybrid role requires leading cross-functional teams, managing resources, and analyzing business processes to identify opportunities for improvement. You will serve as a key liaison between stakeholders and project teams to ensure the successful delivery of projects and effective implementation of business solutions.

Key Responsibilities

Project Planning and Execution

• Develop and manage comprehensive project plans, including scope, objectives, deliverables (work breakdown structures), timelines, and resource allocation.
• Coordinate and lead project teams, assign tasks, and ensure project activities align with approved plans and organizational goals.
• Monitor project progress, manage risks, and proactively resolve issues to keep projects on schedule and within budget.
• Prepare and present regular project status reports to stakeholders, highlighting key metrics, milestones, risks, and scope changes.

Business Analysis

• Collaborate with stakeholders to elicit, document, validate, and manage business requirements; translate requirements into clear functional specifications.
• Develop and document User Acceptance Testing (UAT) test cases to ensure deliverables meet defined requirements and specifications.
• Analyze business processes and workflows to identify gaps, inefficiencies, and opportunities for improvement; recommend practical, value-driven solutions.
• Perform data analysis to support decision-making and provide actionable insights.

Stakeholder Engagement

• Engage stakeholders to understand needs, expectations, and pain points, ensuring alignment with project objectives.
• Facilitate clear, consistent communication between stakeholders and project teams throughout the project lifecycle.

Solution Design and Implementation

• Partner with development teams and business stakeholders to design and implement solutions that address identified business needs.
• Assess, define, map, and implement process improvement opportunities.
• Oversee testing, validation, and deployment of new systems or processes to ensure quality and business readiness.

Budget and Resource Management

• Align project scope and deliverables with approved budgets, including cost estimation, ROI analysis, and expense tracking.
• Allocate resources effectively to ensure timely, cost-efficient project delivery.

Quality Assurance

• Ensure project deliverables meet defined quality standards and business requirements.
• Address quality issues promptly and implement corrective actions as needed.

Project Closure and Evaluation

• Lead project closure activities, including final deliverables, stakeholder sign-off, and lessons learned documentation.
• Conduct post-project reviews to assess performance, identify successes, and recommend improvements for future initiatives.

What You Will Bring

• Bachelor’s degree in project management, Business Administration, Information Technology, or related field.
• 2-5 years of experience as a Project Manager and/or Business Analyst with demonstrated success delivering complex projects.
• 1-3 years of experience in managed healthcare, claims processing, and/or IT development.
• Strong organizational, leadership, and multitasking skills with the ability to manage multiple priorities.
• Proficiency with project management and business analysis tools (e.g., MS Teams, Lucid/Visio, Smartsheet, MS Project, Jira).
• Excellent communication, interpersonal, and problem-solving skills.
• Familiarity with Agile, Scrum, or other project management methodologies.

Preferred Qualifications

• Project Management Professional (PMP) certification or equivalent (e.g., PRINCE2).
• Business Analysis certification (e.g., CBAP, PMI-PBA).

Join our team as we strive for excellence through teamwork, where our patients are #1!

IHCS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.