What are the responsibilities and job description for the Client Implementation Project Manager position at Integrated Home Brand?
Who we are:
IHCS provides an Integrated Delivery System in the home setting, which includes, DME, Respiratory, Home Health and Home Infusion services. IHCS has a select network of Medicare and/or Medicaid Certified and Accredited providers to respond to the needs of our patients – 24/7. We operate with the sole intent of providing the highest quality in-home care services that improve and enhance the daily living for our patients, where our patients are #1
Our delivery model is trusted by national Managed Care Organizations (MCOs), physicians and patients, positioned with over two decades of expertise as the market leader in value-based Home Health, Durable Medical Equipment, and Home Infusion Services. We currently serve over 2 million lives throughout the nation and the Commonwealth of Puerto Rico.
Join our team as we strive for excellence through teamwork delivering high quality care to our patients through Exceptional Customer Service, Proven Outcomes, and Seamless Care.
Offering a competitive compensation package, including but not limited to;
- Medical, Vision, Dental, Short- and Long-term insurance
- 6 Days of Holidays Pay
- 15 days of PTO
- Employer paid life insurance
- 401K with employer contribution
- Wellness program with reward incentives
- Employee recognition and reward programs
What you will be doing:
The Client Implementation Project Manager is responsible for leading the successful planning, coordination, and execution of new client implementations, operational process improvements, and strategic initiatives across Integrated Home Care Services’ (IHCS) operational platforms. This individual serves as the primary liaison between internal departments and external partners (health plans, providers, and vendors) to ensure seamless transitions, timely deliverables, and operational readiness that aligns with IHCS’s standards of service excellence and compliance.
Education:
- Bachelor’s degree in Business Administration, Health Care Management, or a related field required.
- PMP certification or Lean Six Sigma Green Belt preferred.
Experience:
- 3–7 years of experience in project management or implementation within a healthcare operations or managed care environment.
- Experience leading cross-functional initiatives in home health, DME, infusion, or related post-acute care services strongly preferred.
- Proven success in managing multiple projects simultaneously with competing priorities.
Skills and Competencies:
- Strong project management skills, including the ability to develop detailed plans and manage deliverables.
- Excellent communication and presentation skills with the ability to interface with all levels of leadership.
- High degree of analytical, organizational, and problem-solving ability.
- Proficient in Microsoft Project, Excel, PowerPoint, and other project management tools.
- Understanding of healthcare operations, payor-provider integrations, and regulatory requirements.
Join our team as we strive for excellence through teamwork, where our patients are #1!
IHCS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
