MORES Family Support Partner

NO PHONE CALLS PLEASE.

GENERAL DESCRIPTION:

MORES (Mobile Outreach, Response, Engagement, and Stabilization) is a team-based crisis intervention for children and adolescents ages 3 to 21 years experiencing escalating emotional and/or behavioral needs. MORES provides up to eight weeks of follow-up services for individuals who have experienced a behavioral health crisis. The goal of the MORES program is to stabilize the present concern, empower and educate families to monitor, manage and cope with similar situations in the future, establish and build resiliency skills and strengthen the natural support systems of youth and families.

The MORES Family Support Partner (FSP) is a community-based service provided to the caregiver/family of a child/youth that has mental illness, substance use disorder or co-occurring diagnoses. Family Support Partners provide structured, one-to-one, person-centered, strength-based interventions that promote self-determination, self-advocacy and focus on recovery and resiliency for the child/youth and caregivers. The service provided to the caregiver and family must be directed exclusively toward the benefit of the child/youth. A FSP works with the enhanced mobile crisis team to improve the outcomes for child/youth that are involved in multiple systems and increase the child/youth and the family's capacity to manage their own services and support while promoting recovery and healthy relationships. The FSP service is based on the belief that family voice and choice are essential in care and in producing positive outcomes.

In an enhanced mobile crisis response, the FSP will be connected to the family during or shortly after the initial crisis response and assessment. The position provides mobile crisis interventions and support for individuals and families utilizing the Mobile Crisis Response system. A FSP is a person who can articulate lessons learned from their own lived experience parenting a child, youth or emerging adult, and has specialized training to assist and empower families raising young people who experience emotional, developmental, behavioral, substance use, or mental health concerns. The FSP works within the System of Care (SOC) values and principles.

WORK DUTIES AND TASKS:

Job Duties:

Engagement of youth and family/caregiver

Negotiating with clients, family/caregivers, and service providers

Helping family identify ways to de-escalate: observing, interrupting, and shifting dynamics, education and skill introduction

Assisting the MORES team with assessment: strengths, triggers, communication, contexts, patterns of behavior, collateral outreach

Planning: safety, crisis and transition, alternative strategies, plan oversight and monitoring

Identifying: developing, or providing services to clients with serious emotional disturbance. Identifying services within the established service system and uncovering natural supports

Motivational interviewing behavior change strategies.

Partner with MORES team to assess strengths, identify services, and develop a Family Care Plan

Complete the NC CAT training and become certified (once hired)

Report and document activities including completion of required MORES evaluation criteria

Develop, collect and disseminate resources for youth and family

Demonstrate a positive regard for clients and families

Be persistent and remain objective

Identify and respond appropriately to cultural diversity and differences

Work independently, performing duties under general supervision

Teamwork communicate and collaborate with enhanced mobile crisis team and other support providers

Communicate effectively

Develop rapport and communicate with persons from diverse cultural backgrounds

SCHEDULE:

Full-time Monday-Friday 8:00 AM to 5:00 PM with some after-hour and weekend availability as needed.

QUALIFICATIONS, EDUCATION AND EXPERIENCE REQUIREMENTS:

The Family Support Partner must be a parent/caregiver of a child who has received services and therefore has firsthand experience within the family system.

The Family Support Partner must be nationally certified or working toward national certification in becoming a Certified Family Peer specialist (National Federation of Families).

Bachelor's degree in a human services field from an accredited university and one year of experience working with the target population; or an associate's degree in a human services field from an accredited school and two years of experience working with children/adolescents/transition-age youth; or a high school diploma or GED and a minimum of four years of experience working with children, adolescents or transition age youth.

Complete the Mobile Crisis and MORES Training Curriculum within the first 90 days of employment.

No criminal convictions of child abuse or violent crimes.

Must be able to pass a criminal background and motor vehicle check.

Must possess a valid driver's license.

Must be able to keep strict confidentiality and work with diverse population.

In addition to competitive salaries and opportunities for advancement, full-time employees are offered a wide range of benefits to meet their individual needs, which includes:

• Medical, Vision, Dental Insurance.
• Life Insurance (Paid by Company).
• PTO (Paid Time Off).
• Paid Holidays.
• Longevity Pay.
• 401K Retirement Plan.
• Funeral Leave.
• FMLA.
• Supplemental Insurance offering through Aflac with Payroll Deduction.
• Direct Deposit.
• Training Opportunities.
• Continuing Education Leave for Licensed Professionals (opportunity to gain free CEU's).
• Free Clinical Supervision in Greenville (LCSWA/LCASA/CSAC).