Assessment Specialist -Behavioral Health Urgent Care (BHUC)

NO PHONE CALLS PLEASE.

GENERAL DESCRIPTION:

Behavioral Health Urgent Care (BHUC) is a designated service for individuals four (4) years or older experiencing a behavioral health crisis related to a substance use disorder, mental health disorder, and/or I/DD diagnosis or any combination of the above. A BHUC is designed to provide triage, crisis risk assessment, evaluation and intervention to individuals whose crisis response needs are deemed to be urgent or emergent. A BHUC is an alternative, but not a replacement, to a community hospital Emergency Department (ED). Individuals receiving this service will be evaluated, then stabilized and/or referred to the most appropriate level of care.

The BHUC Assessment Specialist provides thorough biopsychosocial assessment and clinical treatment recommendations to individuals who are referred to the BHUC or walk into the BHUC. The BHUC Assessment Specialist works closely with the on-shift BHUC staff when identifying clinical pathways to include but not limited to: referral to BH hospital or ED, referral to detox, referral for admission to BHUC monitoring, referral to OAC, referral back to existing providers, referral for Social Determinant of Health (SDOH) resource needs.

WORK DUTIES AND TASKS:

Job Duties:

• Responsible for appropriately assessing the individual served who are experiencing mental health, developmental disability, and/or substance use crises.
• Responsible for identifying appropriate natural supports or community resources to stabilize the individual's crisis.
• Responsible for ensuring the overall safety of the client, their families and the community.
• Responsible for networking with other community agencies to ensure effective care across the service delivery continuum.
• Maintains the individual served file to ensure that appropriate Medicaid and agency standards are met.
• Completes all administrative requirements including service documentation in a timely and efficient manner.
• Adheres to all clinical policies and operating procedures.
• Ensures compliance with uniform documentation and charting guidelines.
• Sign all treatment record notes as required.
• Attends and/or completes all training as required.
• Attend all meetings and events as required.
• Other duties as assigned.

SCHEDULE:

Full-time Monday-Friday 1^st or 2^nd shifts (7am-4pm and 3pm-12am) with some after hours and weekends required.

QUALIFICATIONS, EDUCATION AND EXPERIENCE REQUIREMENTS:

• Clinical Licensure preferred, Qualified Professional Required
• An individual who holds a license, provisional license, certificate, registration or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in mh/dd/sa with the population served; and
• A graduate of a college or university with a Master's degree in a human service field and has one year of full time, post graduate degree accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has one year of full time, post graduate degree accumulated supervised experience in alcoholism and drug abuse counseling.
• A minimum of one year's experience in providing crisis management services
• Preferred experience in these settings: Behavioral Health Urgent Care, Facility Based Crisis, Behavioral Health Emergency Room, Behavioral Health inpatient hospitals, Detox facilities.
• Must have knowledge and training in dual diagnosis (MH, SU and IDD).
• Must have knowledge in functional limitations and health problems that may occur in clients with Serious Emotional Destress (SED), dual diagnosis, or clients with other disabilities, as well as strategies to reduce limitations and/or health problems.
• Basic Microsoft Office suite experience and skills including Word, Excel, PowerPoint, and Teams platforms.
• Ability to work with and adjust to different and diverse beliefs, cultural tendencies, family structures and orientations.
• No criminal convictions of child abuse or violent crimes.
• Must be able to pass a criminal background, sex offender check, motor vehicle check and health care personnel registry check upon hire and annually.
• Must possess a valid driver's license.
• Must be able to keep strict confidentiality and work with diverse populations

In addition to competitive salaries and opportunities for advancement, full-time employees are offered a wide range of benefits to meet their individual needs, which includes:

Medical, Vision, Dental Insurance.

Life Insurance (Paid by Company).

PTO (Paid Time Off).

Paid Holidays.

Longevity Pay.

401K Retirement Plan.

Funeral Leave.

FMLA.

Supplemental Insurance offering through Aflac with Payroll Deduction.

Direct Deposit.

Training Opportunities.

Continuing Education Leave for Licensed Professionals (opportunity to gain free CEU's).

Free Clinical Supervision in Greenville (LCSWA/LCASA/CSAC).