What are the responsibilities and job description for the AI Voice Interaction Tester position at Intac Solution?
Key details:
- Role: AI Voice Interaction Tester (MQL Team)
- Location: 6625 Excellence Way, Plano, TX (Fully Onsite)
- Client: Global electric company / Contract
- Pay Rate: $25 - $27 / hr (W2), depending on experience
Education and Years of Experience (highly preferred):
1) Bachelor’s degree in Computer Science, Engineering or a related technical field (or equivalent practical experience)- highly preferred
2) 2-4 years of applicable experience
Top Skills:
• 6-month contract (to be extended as necessary)
• Fluently read, write and speak English (Korean language ability is a plus)
• Tech savvy - Intermediate-level skills using computers, mobile devices, spreadsheets
Job Profile Summary
We are seeking a detail oriented tester to evaluate the voice interaction performance of our AI driven virtual assistant. The role focuses on assessing both the acoustic quality of synthesized speech and the accuracy, and robustness of the Automatic Speech Recognition (ASR) engine across diverse languages, accents, and real world noise conditions. The ideal candidate blends a passion for conversational AI with strong coding and analytical skills with the ability to grasp audio testing methodologies.
Responsibilities
• Collaborate closely with other team members within the department.
• Conducting testing as per the set standards and procedures
• Ensure that the testing is carried out as per the defined standards and procedures
• Submit testing results as per procedures.
• Edit and proofread translations for grammar, spelling, context, and punctuation
• Experience in testing web-based systems and applications on computers and mobile devices
• Experience working with test scripts and test cases
• Passionate about new technology /Coding/ AI
• Register detected bugs / issues and follow up with fix regressions
• Work with a wide range of media and translation software
• Summarize information from multiple sources in both English and the target language
• Conduct active listening and note-taking to accurately capture spoken information in the target language
• Read and comprehend written materials in the target language
Requirements and Qualifications
• 6-month contract (high chance of extension as necessary)
• Fluently read, write and speak English (Korean language ability is a plus)
• Tech savvy - Intermediate-level skills using computers, mobile devices, spreadsheets
• Ability to handle multiple tasks simultaneously
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Strong attention to detail, ability to follow instructions, work independently as well as working on a team
• Thrive in a fast-paced environment with short deadlines
• Understanding of cultural/linguistic nuances and political correctness for respective language/country
• Maintain up-to-date knowledge of relevant linguistic, regional, and cultural trends
Summary:
Duties and Responsibilities
• Collaborate closely with other team members and departments
• Detect and track software defects and inconsistencies
• Analyzing the testing results and submitting the report to the development team
• Creating test designs, processes, cases and test-product documentation
• Conducting testing as per the set standards and procedures
• Ensure that the testing is carried out as per the defined standards and procedures
• Perform software testing in all phases of the design-develop-test-release-maintain software life cycle
Requirements and Qualifications
• Ability to handle multiple tasks simultaneously
• Ability to work in a fast paced environment with minimal supervision
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
Salary : $25 - $27