Technical Writer

Job Title: Technical Writer

Location: Washington, DC

Key Responsibilities

• Review, edit, and update agency website content to ensure accuracy, consistency, accessibility, and alignment with agency branding and communication standards.
• Draft, revise, and maintain website text, announcements, newsletters, guidance documents, and other agency communications.
• Edit and proofread a variety of written materials for grammar, punctuation, clarity, tone, and formatting.
• Review, update, and standardize Standard Operating Procedures (SOPs) and other operational documentation.
• Format documents, reports, manuals, presentations, and correspondence for internal and external distribution.
• Collaborate with subject matter experts and program staff to gather information and translate technical or complex information into clear, concise, and audience-appropriate content.
• Ensure all documents comply with agency style guides, document control procedures, and applicable policies.
• Maintain document version control and support the organization of agency documentation.
• Recommend improvements to documentation processes, templates, and writing standards to promote consistency and efficiency.
• Perform other related duties as assigned.

Minimum Qualifications

• Bachelor’s degree in English, Technical Writing, Communications, Journalism, Public Administration, or a related field. Relevant experience may substitute for education where applicable.
• One (1) to six (6) years of professional experience in technical writing, editing, communications, or document management.
• Experience editing website content and technical or administrative documentation.
• Experience developing and maintaining Standard Operating Procedures (SOPs).
• Excellent written, verbal, editing, and proofreading skills with exceptional attention to detail.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and Adobe Acrobat.
• Experience using content management systems (CMS) for website updates is preferred.
• Ability to manage multiple projects, prioritize deadlines, and work independently and collaboratively.
• Strong organizational, analytical, and communication skills.

Preferred Qualifications

• Experience working in a government or public sector environment.
• Knowledge of plain language principles and web accessibility standards.
• Familiarity with document management systems and agency records management practices.