What are the responsibilities and job description for the Audio Visual Operations Manager position at INSPIRE Solutions - Waco?
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At INSPIRE, we know the value of exceptional people and our people are the primary reason for our success. We pride ourselves on providing our employees with an environment conducive to continued growth and career achievement.
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Audio Visual Operations Manager
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At INSPIRE, we know the value of exceptional people. We pride ourselves on providing our employees with growth and career-oriented succession planning. INSPIRE operates each day in a customer-focused, innovative, and team-based environment. Our people are the primary reason for our success.
We provide quality technology, qualified technicians, and a creative vision that enables our clients to communicate effectively at their conferences, meetings, and events while focusing on building trusting and lasting relationships through professional and personalized service.
- We offer a competitive benefits package for full-time employees. Medical, Dental, and Vision Coverage, Life Insurance, Short-term and Long-term Disability, and Paid Time Off / Holiday, 401(k), and additional voluntary benefits are available to all full-time employees at INSPIRE.
This Operations Manager will assist and advise assigned Hotel Technicians in their day-to-day operations, to ensure that all levels of service and standards of operations are met and exceed the perception of our clients and customers.
Primary Responsibilities Include, But Are Not Limited To
- Ensuring that Hotel Technicians are positively interacting with Hotel Staff to maximize sales and service.
- Monitor training of all Hotel Technicians, including but not limited to appearance, technical skills, sales, customer service, maintenance of equipment, safety, relationship building, and customer complaints.
- Schedule staff weekly
- Inventory Control
- Interface with operational departments
- Assist with hiring, training, and coaching Hotel Technicians as required
- Provide directorship training for each staff technician.
- Maintain high visibility within assigned locations.
- Other duties as assigned.
- Flexible with work schedule.
- Complete knowledge of hotel operations.
- 4 years or more experience as an Audio Visual Technician.
- Excellent organization, communication, and motivational skills.
- Service-oriented with attention to detail and deadlines.
- Possess the ability to manage and work with many different types of people and personalities on many different levels.
INSPIRE employee benefits
Benefits
Our associates are the heart and strength of our business so we STRIVE to provide benefit options that protect their physical, mental, and financial wellbeing so they can THRIVE. We have best in class programs and partners. Our benefits program is divided into three sections:
Strive to Health highlights our health benefits, wellness, ways to get active, nutrition, self care, and challenges.
Strive to Wealth highlights our income protection, discount programs, company benefits, financial planning, and retirement (401k).
Strive to Wellbeing highlights our mental health focus, mindfulness, giving back to the community, resiliency, and assistance programs.
INSPIRE employee commitment
We are committed to making our programs easy to use and engaging. We offer quarterly challenges and the opportunity to win prizes and gift cards. All of our programs can be accessed with convenient apps. Our Strive2Thrive program utilizes social media as a way to further engage with our associates. We are constantly looking for ways to improve the lives of our associates, and are committed to the passion of wellness. In 2020, the Federal Government finalized the “Transparency in Coverage” Rule, which requires health insurers and group health plans to provide cost-sharing data to consumers. This data will provide price comparison tools that include negotiated payment rates and charges for items, services, and prescription drugs. UnitedHealth Care creates and publishes these files on behalf of Remington Hotels. To access this valuable information please click on: transparency-in-coverage.uhc.com
Health and Wellness Benefits
We understand that health and wellness are essential to enhancing the performance and engagement of our teams/people. That’s why we offer a comprehensive benefits package designed to meet the unique needs of each of our team members and their families.
Additional Full-Time Benefits
We provide a competitive benefits package for full-time employees. Health Care Coverage, Life Insurance, Disability and Paid Time Off / Holiday, 401(k), along with Additional Voluntary Benefits.
INSPIRE is an equal opportunity employer
Applicants have rights under Federal Employment Laws
As required by the U.S. Department of Labor, please review the following federal notices:
Family and Medical Leave Act (FMLA), FMLA (Spanish)
Equal Employment Opportunity (EEO) | EEO (Spanish)
Employee Polygraph Protection Act (EPPA) | EPPA (Spanish)
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