What are the responsibilities and job description for the Receptionist/Optical Assistant position at Insights Eyecare?
Insights Eyecare is an optometric practice that prioritizes quality care over speed of care. We strive to provide our patients with an excellent experience through patience, education, a positive attitude, and high-quality service.
We currently are seeking a Receptionist/Optical Assistant. The available position is full-time (approx. 35-40 hours)
We are looking for an individual who is self-directed and excited to learn new skills. We value our employees and will train the right person- no optical experience is necessary.
Reception Duties:
-Answer the phone and transfer calls or take messages
-Schedule patient appointments
-Greet patients with a smile and positive attitude
-Input patient data into the Electronic Health Record
-Prepare patient charts
-Maintain cleanliness of reception and front desk areas
-Check in/check out patients as they enter/leave their appointments
-Verify insurance eligibility
-Post patient payments
-Maintain a patient priority list for appointment cancellations and reschedules
-Monitor online appointment requests
Optical Duties:
-Clean glasses and perform repairs on glasses such as replacing nosepads and lost screws
-Clean display frames and maintain cleanliness in the Optical dispensary
-Assist patients with frame selection
-Dispense glasses to patients when Optician is busy
-Adjust frames to fit patients properly
-Patient follow up communications
-Assist Optician with check in process of lens orders and frame inventory
If you are looking for a great place to work and be part of a team, please email me!
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 35.0 – 40.0 per week
Application Question(s):
- What motivated you to apply to this job?
Work Location: In person
Salary : $17