What are the responsibilities and job description for the Veterinary Assistant/Receptionist position at Burlington Veterinary Center?
Overview
Join our dynamic veterinary team as a Veterinary Assistant/Receptionist and become a vital part of providing exceptional pet care, livestock care and client service! This energetic role combines front desk responsibilities with hands-on animal care, ensuring our furry patients and their owners receive compassionate, efficient support. You’ll be the friendly face greeting clients, managing appointments, and assisting with medical procedures, all while maintaining a lively, positive environment that promotes animal well-being. This paid position offers an exciting opportunity to grow your skills in veterinary medicine, animal handling, and customer service within a supportive team dedicated to excellence.
Duties
- Welcome clients and their pets with enthusiasm, providing excellent customer service and answering inquiries professionally.
- Manage appointment scheduling using veterinary software, ensuring smooth daily operations at the front desk.
- Assist veterinary staff with animal restraint, handling dogs and other companion animals safely during examinations and procedures.
- Support medical procedures by preparing supplies, maintaining aseptic technique, and assisting with laboratory tests or sample collection.
- Handle medical collections in accordance with DEA (Drug Enforcement Administration) regulations and USDA (United States Department of Agriculture) standards.
- Maintain accurate records of pet medical histories, treatments, and laboratory results using veterinary software systems.
- Support kennel duties including animal husbandry, pet grooming, and basic animal care to ensure comfort and cleanliness.
- Assist with surgical preparation, animal catheterization, and critical care procedures as needed.
- Communicate effectively with clients about pet care instructions, treatment plans, and follow-up appointments to foster trust and understanding.
- Support compliance with all veterinary clinic policies regarding drug administration, animal restraint, and safety protocols.
Qualifications
- Prior experience in veterinary clinics or animal handling is highly preferred; familiarity with veterinary terminology is a plus.
- Livestock experience including cattle, sheep, goats, hogs, and horses.
- Knowledge of animal anatomy, restraint techniques, and pet grooming enhances your ability to provide quality care.
- Proficiency in Microsoft Office and veterinary software for record keeping and appointment management.
- Experience with laboratory procedures or medical collection techniques is advantageous.
- Dog training or dog handling skills contribute to effective animal restraint and owner communication.
- Strong customer service skills with the ability to communicate clearly and empathetically with clients.
- Ability to perform physical tasks such as lifting animals or supplies safely; comfort working in a fast-paced environment.
- Knowledge of veterinary critical care practices, animal catheterization, aseptic technique, and pet grooming is desirable.
Join us in making a difference in the lives of animals and their owners! This role offers a rewarding opportunity for motivated individuals eager to develop their expertise in companion and food animal medicine while delivering compassionate client support within a vibrant team environment.
Pay: $15.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
Salary : $15 - $25