User Experience Designer

Day to Day:

We are hiring a seasoned UX Designer to support a net‑new Pricing product suite made up of 100% custom‑built applications. This role partners closely with Product Management and Engineering to design complex systems that power pricing, margin analysis, and seller decision‑making.

This is a senior‑level role ideal for a designer who thrives in complex problem spaces and can turn vague inputs into clear, intuitive experiences.

Discovery & Understanding

• Partner with Product to clarify goals, constraints, and what success looks like for each feature
• Identify user types, primary tasks, pain points, and edge cases for pricing workflows
• Review existing tooling/screens and gather context from stakeholders, SMEs, and support teams
• Use available telemetry tools to validate user behavior and identify friction points

UX Definition & Design Execution

• Create user flows, journey maps, and information architecture for complex pricing tools
• Translate requirements into low-fidelity wireframes to align quickly on structure and approach
• Progress designs into high-fidelity UI aligned to the product’s patterns / component library
• Build interactive Figma prototypes to communicate intent and validate workflows early
• Define interaction patterns, states, and behaviors (empty states, error handling, loading states, validation, etc.)

Collaboration & Iteration

• Work in lockstep with Engineering so design and development stay aligned on feasibility and end-product expectations
• Participate in agile ceremonies (planning, refinement, standups) and provide UX input during story definition
• Present work in stakeholder reviews, incorporate feedback, and iterate quickly without losing UX integrity
• Collaborate across adjacent product teams to ensure end-to-end experiences are cohesive

Validation & Handoff

• Run lightweight usability checks or structured feedback sessions when needed (even if there isn’t a dedicated researcher)
• Ensure clean handoff to development (specs, annotations, prototypes, interaction details, assets)
• Support build through QA: validate UI matches intent, flag issues, and help refine based on what’s shipped

Design System / Consistency Leverage existing components and patterns to keep the experience consistent

• Contribute improvements to shared patterns when gaps are uncovered (documentation, component behavior, etc.)

Must-Have Qualifications

• 7 years UX Design experience with a proven portfolio for customer review
• Experience designing complex, custom-built (“home grown”) tools
• Strong ability to turn ambiguous requirements into structured UX solutions
• Expert Figma skills, especially prototyping and interaction modeling
• Experience with Miro and Lucid charts
• Comfortable designing data-heavy tools and dashboards
• Strong cross-functional communication (Product Engineering business stakeholders)
• Proven examples of designing workflows that span multiple systems/products

Nice-to-Haves

• Familiarity with user behavior analytics tools (ex: Pendo)
• Experience with pricing, finance, merchandising, or other decision-support tools
• Experience working within or improving a design system / component library
• Experience partnering with newer product managers and helping define product requirements through design

$55/hr to $65/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.