What are the responsibilities and job description for the TC/SCI Help Desk Specialist position at Insight Global?
Insight Global is looking for a TC/SCI Help Desk Specialist in Dayton, OH! Below is more information of what we're looking for in a candidate in the role:
Duration: 6-month contract to hire - 100% conversion
Required Skills & Experience:
- Active TS/SCI Security clearance
- Active IAT II certification
- Bachelor’s Degree or 6 years of experience
- Knowledge of cloud environments Experience with ticketing systems
Nice to Have Skills & Experience:
- Cloud certification
Job Description:
An employer in the Dayton, Ohio, area is seeking a TS/SCI Cloud Support Analyst for a contract to hire opportunity. This individual will be responsible but not limited to the following, will be joining a brand-new team of 12 analysts that will provide first-line technical support to mission partners and internal teams. This role ensures smooth operations of cloud services by responding to customer inquiries, troubleshooting basic issues, and escalating complex problems as needed to the next tier. Will be required to be on site full time and have an active TS/SCI security clearance.
***Compensation: $80-95k once converted
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law
Salary : $80,000 - $95,000