PACS Administrator

JOB DESCRIPTION

We are seeking a PACS administrator to support a multi-phase PACS migration initiative within a healthcare imaging environment. This role will focus on maintaining system stability, supporting end users, and monitoring performance throughout a migration running through April 2027. The project includes a two-phase migration (Merge/Unity → GE PACS → upgraded GE environment), along with several concurrent application upgrades, requiring a hands-on analyst who can thrive in a fast-paced, evolving environment.

Daily responsibilities include, but are not limited to:

• Monitor migration progress and proactively identify issues impacting imaging workflows

• Track and triage ServiceNow tickets, prioritizing user-reported issues related to:

◦ Latency and performance

◦ Data segregation

◦ Imaging access and workflow disruptions

• Troubleshoot PACS-related issues independently or escalate to GE or other vendor support teams as needed

• Provide day-to-day support for GE PACS and cardiology PACS systems

• Configure and support diagnostic workstations across imaging departments

• Support DICOM workflows, including image routing and modality connectivity

• Collaborate closely with Radiology, Cardiology, and clinical staff to resolve issues in real time

• Contribute to ongoing migration support across imaging systems and related integrations

REQUIRED SKILLS AND EXPERIENCE

3 years of experience as a PACS administrator/PACS Analyst/Imaging Systems analyst supporting PACS/imaging systems

• Strong PACS administration and DICOM experience

• Hands-on experience with DICOM protocols and imaging workflows

• Prior experience working onsite in a healthcare setting, interacting directly with providers & nurses

• Experience troubleshooting system issues related to performance, connectivity, and user workflows

• Ability to communicate effectively with both technical teams and clinical staff

NICE TO HAVE SKILLS AND EXPERIENCE

Experience supporting GE PACS environments

• Experience with Philips imaging systems or similar platforms

• Exposure to or experience supporting system migrations or upgrades

• Familiarity with imaging modalities (CT, MRI, X-ray, etc.)

Compensation:

$40/hr to $55/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as short-term and long-term disability, life insurance and AD&D. Employees will also have access to a registered retirement savings account with employer matching. Employees in this role are also entitled to sick leave and/or other paid time off as provided by applicable law.

We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.