Program Administrator

Required Skills & Experience

• Bachelor’s degree in business, finance or project management.
• Minimum of 5 years of experience in project, manufacturing, or construction management.
• Advance knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint internet-based principles.
• Proficient ERP and/or CRM required

Nice to Have Skills & Experience

• Smartsheet and PoweBI knowledge

Job Description

The Program Administrator will coordinate, manage, administer, and execute relevant customer documentation for projects. The role will also support the Program Managers transacting and reporting project’s financial indicators, such as cost, revenue, budget, margin, billing, and collection. A major part of the role will be Oracle Order Management, expenditure tracking, coordinating, and communicating key information for reports and updates. Support the Program Manager as required on ad-hoc requests/issues requiring sales order management.

• Support the Program Manager as required on ad-hoc requests/issues requiring Smartsheet Administration/Configuration.
• Setting up Procore or other designated project management and collaboration system for each project.
• Data Analysis to ensure System information concur with real Manufacturing progress.
• Support the Program Manager in the preparation, design updating and communication of project reports including sourcing up to date Financial KPI information.
• Where required, record project or site change orders held for the project team and ensure the actions are allocated, communicated, and reviewed on a progressive basis.
• Establish and manage coordinated process for recording manufacturing progress to ensure accurate invoice and revenue recognition.
• Establish effective communication routes with key project reps, executives and customer representatives to identify information that is at variance to our plan. Report such information to the Program Manager for resolution/escalation.
• Support the Program Manager in developing a data center standard project life cycle and process for use on future projects.
• Act as a support for Program Managers to identify key project information/records/procedures.
• Ensure that project records are uploaded to the project intranet and designated project management system to ensure good practice is maintained.
• Highlight areas where records are not up to standard.
• Maintain & communicate a regular holiday tracker for the project team, key client representatives and executives to support effective planning and coordination of resources.
• Maintaining the workflows and ensuring they are followed where documentation is issued between internal Vertiv departments.
• Coordinate Project Finance based meetings by coordinating meetings and liaising with attendees to ensure presence, advise of meeting clashes to enable resolution.
• Track Cost, Budget, and Revenue for Original, Current and Forecast evaluation on assigned Infrastructure Solutions Projects.
• Identify and Fix Sales Orders Accounting issues.