Lead Field Service Engineer

Position Overview

Our client is seeking a Field Service Lead to oversee and support a team of field service technicians performing startup, commissioning, troubleshooting, and maintenance of electrical equipment at customer sites. This is a working lead role, combining hands‑on field work with day‑to‑day leadership of approximately 8 technicians across 2–6 active sites.

Key Responsibilities

• Lead and coordinate startup and commissioning activities for electrical equipment across multiple customer sites
• Provide daily supervision, coaching, mentorship, and technical guidance to field service technicians
• Serve as the technical lead for advanced troubleshooting and product support
• Work on job sites to complete commissioning, resolve punch list items, and ensure proper closeout
• Identify project risks and escalate issues to management as needed
• Coordinate with project managers and internal teams to ensure scope alignment and timely deliverables
• Ensure technicians have proper tools, materials, and documentation to perform work safely and efficiently
• Participate in or lead training, factory witness tests, and shop testing as required
• Report product or quality concerns and collaborate with engineering and production teams
• Support scheduling and deployment of field resources with field service leadership
• Perform other related duties as assigned

Supervisory Responsibilities

• Provide daily direction, coaching, and technical support to field service technicians

Required Qualifications

• Associate degree, vocational training, military experience, or equivalent hands‑on experience in power distribution systems
• 2 years of field service experience, with a focus on startup and commissioning of electrical equipment
• Experience with switchgear, electrical distribution systems, and control systems preferred
• Working knowledge of lock‑out/tag‑out (LOTO) procedures involving multiple power sources
• Strong communication, teamwork, and problem‑solving skills
• Ability to work independently and manage multiple priorities

Preferred Qualifications

• Prior lead or supervisory experience
• Familiarity with advanced communication protocols and networking concepts

Core Competencies

• Team leadership and coaching
• Technical expertise in electrical equipment commissioning
• Planning, coordination, and execution across multiple sites
• Customer‑focused communication and professionalism
• Safety awareness and compliance

Physical & Work Environment

• Ability to lift and carry up to 50 lbs
• Combination of office, warehouse, and customer job site environments
• Extended periods of technical and computer‑based work
• Travel up to 70% to customer sites, regional offices, and vendor locations

$49.50/hr to $60.50/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of

employment, including options for medical, dental, and vision insurance. Eligibility to enroll in

the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this

role will have access to paid sick leave and other paid time off benefits as required under the

applicable law of the worksite location.