What are the responsibilities and job description for the Information Technology Technician position at Insight Global?
**Applicants must be able to work onsite in Plano, TX 75075**
Position: Information Technology Technician
Location: Onsite M-F in Plano, TX 75075
2-year Contract
40-Hours Per Week
Pay Range: $18-$20/hr
Required Skills & Experience
• 1 years of IT Support experience in a professional environment
• Experience troubleshooting software, hardware and other desktop issues
Job Description
An employer is looking for a Desktop Support Technician to support one of Insight Global’s largest enterprise sites in Plano, Texas. This person will be doing standard technical support ranging from troubleshooting Microsoft related issues, general user access issues, network connectivity, hardware swaps, PC setup, and other IT support responsibilities. Candidates must have strong communication, high sense of urgency, and excellent customer service experience. They also must feel confident working in an environment without a lot of training or guidance – this isn’t always with a team. Must have experience with repairing and/or working with computer hardware and troubleshooting some software. This role supports hardware and software break/fix and some IMACD work both in the service center and field including traveling to sites near by. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role are available. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Salary : $18 - $20