What are the responsibilities and job description for the Dispatcher position at Insight Global?
Job Overview:
This role is responsible for executing daily dispatch operations, including order scheduling, driver coordination, and delivery management, while ensuring high customer service and operational efficiency.
Responsibilities Include The Following:
• Take customer orders, schedule deliveries, and dispatch drivers.
• Maintain accurate and timely order entry.
• Monitor delivery execution and adjust schedules.
• Coordinate with plants, drivers, and internal teams.
• Monitor external factors to optimize routing.
• Resolve transportation conflicts and customer issues.
• Maintain communication with stakeholders.
• Apply problem-solving skills to operational challenges.
• Handle high call volumes professionally.
• Follow company safety policies.
• Perform other duties as required.
Must Haves:
• Associate’s degree or equivalent experience required.
• 1–3 years of dispatch or logistics experience.
• Strong communication and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office.
• Valid Florida driver’s license required.
Plusses:
• Bilingual (English & Spanish)
• Block experience, or something comparable.
Salary : $20 - $24