What are the responsibilities and job description for the Desktop Support Specialist position at Insight Global?
Position: Deployment and Desktop Support
Openings: 1
Location: Charlotte, NC 28208 (5 days On-site 8:00-5:00)
Duration: 6 Months (through March 31st, 2026)
Pay Rate: $22/hr
Start Date: ASAP
Must Haves:
- 2- 3 years’ experience supporting enterprise level end user services, specifically hardware and software troubleshooting
- 2-3 years’ experience with enterprise level deployments (500 users), patching, and imaging for laptops, specifically with SCCM
- Excellent in-person communication skills
Plus:
- Previous hardware refresh project experience
Day to Day
Insight Global is looking for a Desktop Support Technician to facilitate the refresh of hardware (laptops and PCs) to bring equipment current with hardware standards and security policies. This person will be directly responsible for reimaging existing laptops, as well as deploying new laptops and desktops (and accompanying peripherals) for end users.
This role requires experience with larger scale deployments of Windows 10/11 computers, all Dell computers. They will be directly facing end users (customers) who may not be technical.
Salary : $22