What are the responsibilities and job description for the Desktop Support Specialist position at Insight Global?
A Client is seeking a motivated and customer-focused Resident Technician to provide onsite desktop and workstation support within a corporate environment. This individual will be responsible for maintaining workstation standards, performing basic hardware troubleshooting, managing inventory, and ensuring end-user workstations remain compliant and operational.
The ideal candidate will have hands-on experience supporting desktop hardware and peripherals, excellent organizational skills, and a strong customer-service mindset.
Required Skills:
1-3 years of experience in desktop support, field services, IT support, or a related technical support role.
Experience setting up and supporting desktop workstations and peripherals.
Comfortable in Excel
Familiarity with:
Thin clients
Monitors
Docking stations
Keyboards and mice
USB peripherals and accessories
Cabling- routing and management
Strong troubleshooting and problem-solving skills.
Excellent verbal and written communication skills.
Ability to work independently in a fast-paced corporate environment and can lift, up to 50Lbs and unpack and re pack boxes.
Strong attention to detail and organizational skills.
Salary : $16 - $21