What are the responsibilities and job description for the Datacenter Technician position at Insight Global?
MUST HAVES:
- 1 years of experience with IT – network support, troubleshooting, cabling
- Easily coachable, great personality !!!
PLUSSES:
- Certifications – need one or more of these: A , CCNA, OSHA, COMPTIA, Cisco
- Linux experience
JOB DESCRIPTION:
As a Data Center Technician, you are a primary resolver for your support team, skilled at troubleshooting and resolving most complex hardware infrastructure issues. You create and maintain documentation on technologies you support and are able to effectively pass down knowledge of these technologies to junior staff. You have basic to intermediate system administration skills and, where applicable, are able to take on remote system administration tasks working in a virtual team. You have the ability to automate tasks with scripts when necessary. You work autonomously to resolve most support issues. You are able to execute small projects on your own, and work with your manager in planning and executing larger local projects. You act as the initial escalation point for junior technicians. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.