What are the responsibilities and job description for the Customer Support Specialist position at Insight Global?
Sales & Customer Support Agent
Location: Anticipated weekly schedule below:
- Monday - 9AM-6PM (Raleigh, NC 27604)
- Tuesday - 9AM-6PM (Raleigh, NC 27604)
- Friday - 9AM-6PM (Cary, NC 27513)
- Saturday - 9AM-6PM (Cary, NC 27513)
Must Haves:
- Basic computer skills – Understanding of Microsoft Office Suite
- 3-5 years of Customer Service experience and/or Sales experience
- Organized, reliable, & meet deadlines
- Strong written and verbal communication skills
Plusses:
- Retail experience
- Microsoft Excel
- Logistics experience/supply chain experience
- Experience with FedEx, UPS, USPS, etc.
Day to Day:
This is a great opportunity to work for an international Logistics any Supply Chain company. As the Customer Service & Sales Associate, you will have the potential opportunity to grow within Operations as well. You will be opening and closing the store each day, helping customers with shipment rate quotes, logging data, and much more! You will be servicing customers in the store, with some over-the-phone support as well. You will also be able to reach out to other team members for any questions that need to be escalated.
Salary : $20 - $21