What are the responsibilities and job description for the Customer Service Representative position at Insight Global?
Position: Lead Customer Service Representative
Location: Tampa, FL, 33602
$21-$22.50 Hourly Based On Experience
Looking to HIRE RIGHT AWAY!!
Shifts
- Monday-Friday: 9am-6pm
- Saturday: 11am-6pm
Must Have
- 3 years of Customer Service Experience
- Self-sufficient – Will be opening and closing by themselves
- Basic computer skills to enter shipping/tracking information
- Previous team lead or management experience
- Organized, reliable, & meet deadline
- Strong written and verbal communication skill
Day to Day
This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. They will be able to reach out to other team members for any questions that need to be escalated
Salary : $21 - $23