What are the responsibilities and job description for the CRM Administrator / Developer position at Insight Global?
Pay: $62,400- $72,800
Job Summary
We are seeking a CRM Administrator / Developer with strong Zoho CRM experience to maintain, customize, and enhance our CRM software system. This role will partner closely with the digital marketing team to build automation, workflows, integrations, and reporting that support business operations and marketing initiatives.
The ideal candidate is highly organized, technically skilled, and comfortable juggling multiple projects while maintaining attention to detail and focus.
Key Responsibilities
- Maintain, customize, and support Zoho CRM and related Zoho applications
- Design, develop, test, and deploy CRM solutions to meet business needs
- Build and manage automation, triggers, workflows, email templates, reports, and dashboards
- Develop and maintain CRM integrations using APIs, webhooks, and third-party tools
- Collaborate with the digital marketing team on CRM-driven automation and integration projects
- Troubleshoot issues and optimize CRM performance and usability
- Document processes and technical configurations as needed
Required Skills & Experience
- Hands-on experience with CRM software systems
- Strong experience with Zoho CRM, including:
- Zoho Functions
- Zoho Modules
- Zoho One
- Zoho Creator
- Zoho Forms
- Experience with Deluge scripting
- Webhooks and API integrations
- Zapier integrations
- MySQL
- PHP
- Perl
- WordPress
- HTML
Additional Skills & Qualifications
- Strong coding and problem-solving skills
- Excellent interpersonal and communication skills
- Ability to work independently and manage multiple projects
- Highly organized with strong time-management skills
- Adaptable and comfortable in a fast-paced environment
Compensation & Benefits
- Pay based on experience
- Flexible full-time or part-time schedule
Salary : $62,000 - $72,000