What are the responsibilities and job description for the Critical Environment Operator position at Insight Global?
Title: Critical Environments Operator IV – Night Shift & Day Shift
Location: Onsite - Sterling and Ashburn, VA
Start date: ASAP
Training: M-F 8am – 5pm .
Hours/Shift Schedule: Sun – Wed (every other Wed) OR Wed – Sat (every other Wed)
Day to day:
A leading global data center provider supporting mission-critical customer environments. This role is responsible for maintaining the reliability of critical infrastructure systems in a 24/7/365 data center environment while leading a small shift team of 1–4 technicians.
Key Responsibilities
- Lead and coordinate 1–4 technicians during an assigned shift, ensuring safe and efficient operations.
- Support the operation and maintenance of electrical, mechanical, cooling, life safety, and critical power systems.
- Monitor and respond to facility alarms, prioritizing uptime and protection of the critical load.
- Utilize CMMS to track preventive maintenance, corrective maintenance, work orders, inspections, and labor activities.
- Execute and follow SOPs, MOPs, EOPs, MMRs, and Lockout/Tagout (LOTO) procedures.
- Coordinate with vendors, contractors, and internal teams to complete maintenance and project work safely.
- Serve as a customer-facing point of contact for colocation clients and maintain accurate operational documentation.
- Support equipment switching, operational improvements, root cause investigations, and infrastructure projects.
Must Haves:
- HS Diploma
- 3 years of data center experience
- 5-10 years of critical environment or building engineering experience
- Experience in operations, maintenance and/or building engineering
- Experience using SOPS/MOPS/EOP’s/MMRs
- Strong knowledge of electrical, mechanical, HVAC, and critical infrastructure systems.
- Strong leadership, communication, organizational, and customer service skills.
Plusses:
- Navy Nuclear experience
- Experience with Visio, AutoCAD