Student and Academic Support Coordinator - Benton and Iowa Counties

Job Goal

To advance the college’s mission, vision, principles, values and strategic initiatives through continuous improvement decisions.

General Job Summary

Kirkwood Community College partners with many school districts in the seven-county service area to offer college credit curriculum within the walls of their high schools, as well as online and through regional and county center academies. Under limited supervision, the student and academic support coordinator will be responsible for supporting Benton and Iowa counties for all of their concurrent enrollment needs. This position will also be responsible for coordinating concurrent enrollment student events related to promotion, application, registration, orientation, and advising. This position works primarily with the following school districts in Benton and Iowa counties with their primary office located at the Iowa County Center in Williamsburg; Belle Plaine, Benton Community, Center Point-Urbana, English Valleys, HLV, Iowa Valley, Vinton-Shellsburg, and Williamsburg. This position will require collaboration with other departments and offices within the college as well as collaboration with external and community partners. An outgoing, student-focused personality with the ability to build relationships with a wide variety of students as well as strong communication skills and an intrinsic motivation to strive for continual improvements is required. The position is full-time, Monday through Friday, with occasional, but limited, evening hours.

UNIVERSAL CORE COMPETENCIES:

• Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
• Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.
• Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.
• Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.
• Lead- regardless of title, through positive influence.
  
  

Duties/Responsibilities

• Communicate regularly with corresponding high school personnel including high school faculty, counselors and principals.
• Assist students with their educational and career goals
• Assist with student supervision and reporting student progress.
• Conduct group and individual advising sessions with students.
• Help students navigate and access accommodations.
• Serve as liaison between faculty, students and school districts.
• Coordinate events as they relate to promoting concurrent enrollment programs.
• Coordinate specific concurrent enrollment activities and events related to application/registration, advising, orientation, etc.
• Formulate and implement marketing and communication plans, including incorporating social media as applicable.
• Assist with the creation of college and career planning materials to share during classroom and school visits.
• Access Kirkwood programs and support services for college and career planning activities.
• Assist with student advocacy.
• Adhere to and assist high schools with the National Accreditation of Concurrent Enrollment Partnership guidelines.
• Maintain contacts with area high schools, Workplace Learning Connection, Kirkwood Adult High School & Alternative High School program, and other appropriate business, agency, and community organizations.
• Perform mileage-reimbursed travel to area high schools to foster connections with school personnel, instructors and students.
• Assist with intra and inter-departmental improvement committees.
• Attend advising-related conferences, transfer fairs, and other professional development opportunities.
• Perform other related work duties as assigned.
  
  

Performance Expectations

• Be able and willing to represent the college in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve.
• Establish and maintain good working relationships with students, colleagues, local school district staff, and general public.
• Be willing and able to work in a team-based environment with a variety of customer groups; maintaining attitudes of respect, assistance, honesty and resourcefulness.
• Demonstrate independent judgment, initiative, organizational and problem-solving skills for the successful operation of programs and services, sometimes, in an environment of frequent interruptions.
• Demonstrate highest level of personal and professional integrity while providing excellent customer service to all stakeholders.
• Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.
• Bring strong attention to detail and the ability to work independently.
• Possess excellent planning, interpersonal and organizational skills; excellent analytical, writing and public speaking skills; commitment to student success.
• Possess strong computer literacy skills, proficiency in the following: Microsoft Word, Excel, PowerPoint.
• Have ability to manage multiple projects with competing deadlines and deliver on time.
• Be able to work limited evenings and weekends, as needed.
  
  

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.

Physical Activities With/Without Reasonable Accommodation

Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing.

Minimum Qualifications

• Bachelor’s degree in Education, Counseling, Human Services, Marketing, Communications, or related field required.
  
  

Licenses, Certifications, Or Registrations Required

• Must have a valid driver’s license and own transportation.
  
  

Preferred Qualifications, Licenses, Certifications, Or Registrations

• Minimum of three years in an educational setting are preferred.
  
  

EEO/AA STATEMENT:It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404,319-398-5572,equity@kirkwood.edu, or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone:(303) 844-5695FAX: (303) 844-4303, TDD 800-877-8339 Email:OCR.Denver@ed.gov.

Why Kirkwood

Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life.Review of applications will continue until the position is filled.