AI Operations Analyst

Who Is We?
InRhythm is a leading modern product consultancy and digital innovation firm with a mission to make a dent in the digital economy. Founded in 2002, InRhythm is currently engaged by Fortune 50 enterprises to bring their next generation of digital products and platforms to market. InRhythm has helped hundreds of teams launch mission-critical products that have created a positive impact worth billions of dollars.
InRhythm's unique capabilities of Product Innovation and Platform Modernization services are the most sought-after. The InRhythm team of A thought leaders don't just "get an assignment," they join the company to do what they love. It's that passion that has helped us grow rapidly and consistently deliver on our commitment to helping clients develop better, faster, and in rhythm.
What We Do At It
We bring enterprises' most urgent, important products to market with high-velocity, high-quality and 10x impact. We enable innovative cultures by coaching teams with the right mix and maturity of modern tools, methods, and thought leadership.
This is a unique opportunity to get in on the ground floor of an evolving team. InRhythm clients include a broad range of highly visible and recognizable customers. From greenfield to tier-one builds, our clients look to us to deliver their mission-critical projects related to product strategy, design, cloud native applications, as well as mobile and web development. The projects we work on literally change the world.
We are looking for an AI Operations Analyst:
As an AI Operations Analyst, you will join InRhythm's operations team to automate how the company runs, across onboarding, contracts, HR, finance, and resource management. You will build with Claude, ChatGPT, and automation platforms every day, ship working automations into real business workflows, and own them after launch: monitoring them, governing how they are used, measuring what they change, and helping teams adopt them. This role is for someone who spots the next manual process and fixes it before anyone asks.
At InRhythm, you will:
Identify manual, repetitive workflows across Business Operations, People Operations, Finance, and Delivery, and turn them into automations without waiting for a formal request
Design, implement, and optimize AI-driven workflows, automations, and internal toolsets, agent that coordinates tasks across Slack, calendars, spreadsheets, and documents
Develop robust automation solutions using Zapier, Make, n8n, APIs, and webhooks, and build Claude skills, plugins, and MCP connectors that connect AI tools to internal systems
Monitor system performance, troubleshoot proactively, and perform root-cause analysis when automations fail
Author recovery plans, technical documentation, process diagrams, and operational checklists for every automation you ship
Evaluate AI-generated outputs through human review checkpoints to maintain rigorous quality standards
Drive adoption by training teams, writing simple how-to guides, collecting feedback, and adjusting automations to how people actually work
Provide clear status reporting to leadership, including impact metrics (time saved, error reduction, cycle time) and the identification and mitigation of project risks
Evaluate new AI and automation tools and make clear build, buy, or retire recommendations
What you bring to the table (Core Requirements):
2 years of professional experience in AI systems, automation, operations, or a related technical discipline
A proven system-thinking approach with advanced problem-solving skills
Proficiency in several of the following:
Large Language Models: Claude, ChatGPT, Gemini (including prompt design, structured outputs, and agentic workflows)
Automation Platforms: Zapier, Make, n8n
Technical Integrations: APIs, webhooks, authentication protocols
Data Management: Google Workspace, advanced spreadsheets, SQL, and database systems
A track record of shipping automations that people use in production, not just prototypes
Exceptional documentation and follow-through skills, including experience with Confluence
Excellent verbal and written communication, with the ability to explain technical work in plain language to non-technical stakeholders and leadership
Fluency in English
A true self-starter who takes initiative, works without step-by-step direction, and thrives in a fast-paced, high-growth environment
What makes you stand out from the pack:
You have automated a real business process and can show the before and after
You have built an agent or tool that colleagues adopted without being told to
You treat governance, documentation, and recovery planning as part of shipping, not an afterthought
You keep a running list of what to automate next
Why Be an InRhythmer?
People at InRhythm are entrepreneurs and innovators at heart and problem solvers who find new ways to overcome challenges. InRhythm continues to evolve and grow, and is now prepared to accelerate "scale" with the addition of this role to our community. We've been named an Inc. 5000 Hall of Fame Fastest Growing Company for 9 years, Deloitte Fast 500 company for 5 years, and Consulting Magazine Fastest Growing Company winner several years in a row. If you're looking forward to working with awesome colleagues in a high-growth environment and tight-knit community, we're looking forward to hearing from you!
We don’t just build - we build what’s next. Together.
Benefits:
At InRhythm, we believe in building a better workplace. When you join our team, you can expect a number of work/life benefits:
● Comprehensive and customizable Medical, Dental, and Vision Plans
● Scalable PTO
● Social and Flexible Work Environment
● Weekly Happy Hours and Cultural Events to get to know your team