What are the responsibilities and job description for the Mortgage Servicing Coordinator position at INOVA FEDERAL CREDIT UNION?
INOVA Federal is seeking a detail-oriented and service-driven Mortgage Service Coordinator to join our Mortgage Team. This role is responsible for preparing accurate closing documents and ensuring a smooth, compliant closing experience for both internal and external members.
Key Responsibilities:
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Prepare and review closing documents in compliance with TRID regulations
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Coordinate closing dates and times with processors to best serve members
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Ensure underwriting conditions are cleared prior to closing
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Review title commitments, verify rate locks, and confirm loan accuracy
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Order payoff statements, homeowner’s insurance, and flood insurance as needed
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Fund and post-close mortgage loan files
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Track loan recordings and final title policies
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Maintain strict confidentiality of member and credit union information
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Assist with processing and closing Home Equity Loans
What We’re Looking For:
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Strong attention to detail and organizational skills
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Knowledge of mortgage closing processes and compliance requirements
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Commitment to delivering exceptional member service
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Ability to work collaboratively in a team environment