What are the responsibilities and job description for the Head Housekeeper position at Innvite Hospitality?
Major Duties and Responsibilities:
Duties include, but are not limited to the following:
- Jointly with GM interviews, hires, trains, directs, and counsels housekeeping and laundry staff.
- Plans and reviews work schedules with GM for rooms, laundry & utilities based on occupancy.
- Supervises the work activities of Housekeeping and laundry associates.
- Trains new employees in housekeeping & laundry.
- Monitors the housekeeping & laundry times, standards and labor on daily basis.
- Makes daily rooms' inspection of all rooms. Reports and follows-up items in need of repair to Maintenance, Front Desk and GM.
- Makes accurate inventories for linen, terry, room supplies, cleaning supplies. Submits orders as needed to the GM.
- Organizes deep cleaning for guest rooms.
- Performs laundry duties as and when required.
- Updates and keeps control on all daily housekeeping reports and communicated with Front Desk for accurate system update.
- Supervises the common areas' cleaning making sure that the hotel is always in the best clean and hygienic condition.
- Ensures that all Housekeeping carts are in clean and organized condition and restocked for the next day.
- Ensures that the hotel equipment "vacuum cleaners" are always maintained in a clean and working condition.
- Complies with the company and brand standards for rooms, laundry and common areas.
- Complies with the company safety and security policies.
- Performs other duties as assigned by management and/or designee.
Minimum requirements:
- Successful recent work experience in hotels or a field related to this position.
- Proven computer and communication skills.
- Valid driving license.
- Leadership and supervisory skills, able to lead by example.
- Possesses basic math and budgeting skills.
- Physical ability to perform housekeeping duties.
- Professional business appearance.
- Excellent guest contact skills.
- Basic admin skills.
- Required to demonstrate and practice minimum courtesy standards while interacting with colleagues and guests.